JOB SUMMARY:
This position is responsible for directing, coordinating and implementing all aspects of
the sales and marketing program, consistent with the mission, vision, and values of the
community. Responsible for selling independent living and assisted living units,
managing and motivating the sales staff and developing a culture in which all staff is
part of the sales and marketing team.
ESSENTIAL FUNCTIONS:
This job description has been designed to indicate the general nature and level of work
performed by the employee within this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
required of the employee assigned to the job. The employee may be asked to perform
other duties as required.
- Participates in the research, preparation and writing of the department budget and annual marketing plan.
- Operates the department in accordance with Community policies and within budget guidelines.
- Fully executes sales and marketing strategies as outlined in the annual marketing plan.
- Meets sales activity and sales ratio goals as outlined in the annual marketing plan.
- Meets sales and move-in objectives as outlined in the annual marketing plan.
- Directs and executes all aspects of community independent living and assisted living unit sales.
- Manages all information relating to the professional handling of prospective resident/inquiry: communication with administration and accurate documentation of all contacts in the leads tracking system-Welcome Home.
- Interacts with other departments, assuring that apartments are properly prepared for move-in; keeps all pertinent parties apprised of move-in dates and possible adjustments.
- Prepares and maintains accurate and timely records, analysis and studies as required.
- Keeps updated about relevant, operational, competitive, and company information.
- Staffs the office during business hours, which may include evenings and weekends.
- Selects, trains, evaluates and disciplines all marketing personnel.
ADDITIONAL RESPONSIBILITIES:
- Plans public information programs and carries out such programs by working with corporate marketing communications department.
- Plans and arranges for open houses, publicity brochures and displays, soliciting the cooperation of community staff and residents in these efforts.
- Addresses civic organizations, businesses, and service organizations, representing the community in such activities.
- Attends in-service training and education sessions as assigned.
- Other duties as assigned if the work is similar, related or a logical assignment to the position.
KNOWLEDGE, SKILLS AND ABILITIES:
- Must demonstrate excellent verbal and written communication skills and have the ability to communicate in person, in writing, and on the telephone effectively.
- Must be an effective presenter with both large and small groups.
- Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the Americans with Disabilities Act (ADA) in all aspects of the job.
- Skill in use of computer software including MS-Word and Excel.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree.
- Two years sales and marketing experience in the senior industry or related experience.
- Previous management experience.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions and expectations.
- Ability to Regularly see, hear and talk
- Ability to frequently kneel, bend, twist, turn, stoop, carry, reach, climb, balance
- Ability to regularly sit, stand and walk
- Must be able to walk for up to 75% of the workday.
- Ability to frequently lift and carry 50 pounds
- Ability to occasionally physically respond to physically frail persons
- Ability to work beyond normal duty hours, on weekends, and in other positions temporarily when necessary.
- Is subject to exposure to infectious waste, disease and conditions including TB.
- Must be able to tour through the entire building.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Employees are required to be in compliance with safety policies and procedures. All
employees are dedicated to ensuring the safety and well-being of residents as well as
maintaining compliance with health, safety and environmental regulatory standards.
- The noise level in the work environment is usually low.
- Smoke free work environment.
- Exposure to bright florescent light.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- Sales and marketing in the senior industry: 2 years (Required)
Ability to Commute:
- Atco, NJ 08004 (Required)
Ability to Relocate:
- Atco, NJ 08004: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person
