Come join the Tillamook Team where our philosophy is “Dairy Done Right.” As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We’re taking a stand for real food, because everyone deserves better.
What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values
Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.
What you will do:
The Quality Manager is responsible to direct and oversee the building and maintaining of all necessary quality and food safety programs at TCCA. Specific responsibilities include oversight of SQF, regulatory, quality assurance and quality control activities associated with the Tillamook manufacturing plant location.
Here’s a day in the life:
Implements and maintains a supplier scorecard. Coordinates cross functionally to gather holistic KPI data related to suppliers’ performance. Reports scorecard to key internal and external partners to drive continuous improvement.
Responsible for the hiring, training, and retention of a high performing team in the department.
Manages and directs the Quality Supervisor and Sanitation Manager.
Maintains and chairs HACCP and prerequisite food safety programs for facilities operations
Ensures that GFSI, SQF, requirements are met and maintained, acts as SQF Practitioner as needed.
Assists Quality management team with development and implementation of food safety and quality initiative programs.
Works collaboratively with all departments to insure quality and food safety programs are properly designed, implemented, and maintained
Oversees food safety and quality related training for employees.
Serve as primary plant contact for USDA, FDA, SQF, third-party auditors and ODA officials
Provide feedback, direction, and support to senior management, sales/marketing, warehouse, logistics and production on quality, food safety, regulatory, labeling, or other concerns.
Research, identify, and resolve concerns identified by sales and marketing, in-house production, and upper management related to quality assurance.
Develop and maintain documentation of existing and new programs.
Kosher and Halal compliance for TCCA.
Establish and maintain effective relationships with supplier partners, employees, supervisors and the general public.
Demonstrate strong verbal and written communication skills.
Utilize a computer with intermediate knowledge of Microsoft Word, Excel, and Outlook. SharePoint knowledge is a plus. Experience with ERP systems is required; NAV knowledge is a plus.
Act as a team player and be able to interact with staff at all levels of the company.
Work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
Demonstrate excellent time-management skills with the ability to work independently with little supervision.
Travel as Required
Skills you’ll need:
Bachelor’s degree in Food Science, Microbiology or related field; or three to five years related experience and/or training; or equivalent combination of education and experience.
8 years of progressively responsible experience managing an operation with supervisor experience and with experience in continuous improvement. Experience in a dairy.
Working knowledge of QA systems, Food Safety Programs, HACCP, and GMPs is required.
ASQE, GFSI certifications are a plus. HACCP and SQF Practitioner certification is required.
Industry leading benefit and reward programs:
We offer outstanding benefits to our employees. For more information, please visit the careers page: www.tillamook.com/careers.
We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives and backgrounds to join our exceptional organization and help us build our future.
Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO/AA