Our mission is Protecting and Promoting Employee Health – from Hire to Retire.
WorkCare, Inc., is a physician-owned national occupational health service company founded in 1984. We currently serve more than 1 million client employees across the U.S and abroad with integrated employee health management solutions that include Incident Intervention™ 24/7 telephonic injury triage and return-to-work follow-up; On-site Services; Medical Exams & Travel program management; Consulting Occupational Physicians; Leave & Disability Clinical Support; and preventive interventions including wellness education, industrial athlete/athletic trainer programs, industrial massage and bio-ergonomic assessments.
We are seeking a Full Time Occupational Health Nurse - Telephonic Triage to join our team and work from home.
This position is focused on using a new approach to helping employees return to work. The primary responsibility of this position is to facilitate appropriate and timely health care with the focus on employee return-to-work and the return to maximum functionality. This is accomplished by providing the assessment and guidance at the time of a workplace injury telephonically.
The nurse utilizes evidence-based guidelines and employs best practices that require early intervention and setting of realistic expectations for recovery and return to work.
Provide initial injury intake, follow up and case closures
Provide initial contact with injured worker, employer, provider and other appropriate stakeholders
Obtain history of present injury and triage to most appropriate level of care
Evaluate injury against current job functions, determines mechanism of injury, and takes related medical history
Provides guidance regarding self-care or first aid
Interacts with on-site medical personnel, client Human Resources, Health and Safety staff, local medical providers and other designated personnel for proper initiation and follow-up of possible work-related injuries and illnesses.
Serves as an advocate for the injured/ill worker during the recovery process; provides support, information, and education to improve the employee’s knowledge about their health and self-care, and enhances their understanding of the health care treatment plan and process with the goal of safe return to work.
Candidate must be a graduate of an accredited school of nursing with a valid RN license. Bachelor of Science in Nursing is highly preferred.
Strong clinical knowledge with the ability to be trained in Case Management and Occupational Health.
Nurse Licensure Compact States preferred.
Telephonic case management experience preferred.
Ability to obtain Occupational Health and/or Case Management certification within 2 years of employment.
Certification in CCM/Disability Management desired.
Must have positive telephone interaction skills including ability to ask open-ended questions to identify problems and focus conversation for goal directed and time limited conversation.
Must be able to interact effectively with HR, safety staff, local medical providers and other designated personnel for proper initiation and follow- of possible work-related injuries and illnesses.
Must have excellent written and oral communication skills and computer skills. Bi-lingual (Spanish speaking) beneficial.