Imagen Entertainment is looking for an enthusiastic Telemarketer to make reservations, generate slaes, and answer requests in a professional environment. This position is responsible for influencing existing or potential customers to celebrate special occasions (birthdays, etc) at Escapade by offering different party packages that the venue offers. The goal is to reach 400+ customers before 10:30 pm on Saturday nights, not sure this needs to be on this. If so, it's a Team Goal.
Outgoing and enjoy dealing with people.
Have a good speaking voice.
Friendly and persuasive in selling the benefits of the venue.
Patient and be able to deal with customer complaints and concerns.
Proficient in Spanish and English.
TABC Certified within 30 days of hire.
Excellent communication and presentation skills.
Skilled in negotiation and dealing with complaints.
Persistent and results-oriented.
High school diploma OR GED.
Call people using a given phone directory to sell party packages.
Answer incoming calls from prospective customers.
Use scripts to provide information about the party packages and their benefits.
Ask pertinent questions to understand the customer’s requirements.
Communicate all aspects of promotions and special events.
Record the customer’s personal information accurately in a computer system.
Keep records of calls and sales and record useful information.