Under the supervision of the Driver Supervisor, the Driver performs a variety of customer service and related issues and consistently demonstrates a sense of urgency in responding to our members and vendors. As a member of the Driver Team, the Driver enthusiastically provides the highest level of customer service in conformance with established LCP policies and procedures.
All associates of LCP regardless of title and responsibilities must share a common commitment to all LCP Core Values of Teamwork, Excellence, Trust, Respect and Accountability.
Hours: Days and hours vary per member needs. Overtime is likely.
Transport members to and from pre-determined destinations as required.
Proactively review assigned trips on tablet or other backup mechanism in order to plan daily schedule and ensure members can be transported to and from destinations on time according to appointment schedule per contractual requirements.
Accurately complete and return daily driver logs and any other requested forms or miscellaneous paperwork in a timely manner as required. Accurately record hours via remote time clock.
Maintain appropriate, effective, and efficient communication with direct supervisor, dispatch staff, mechanic, and other LCP management/staff in order to update and/or escalate issues as necessary.
Ensure daily vehicle checklist is completed. Communicate any mechanical issues to supervisor and mechanic.
Schedule vehicle preventative and regular maintenance with mechanic according to company mileage requirement schedule. Immediately communicate any abnormal mechanical issues that arise to supervisor and mechanic.
Appropriately interact with all internal staff and external contacts.
Maintain a level of professionalism with members according to LCP company standards. This includes being courteous, displaying a positive attitude, communicating professionally, and maintaining professional attire.
Other duties as assigned.
Be available via the phone.
Be on call 24/7 periodically.
Drive and transport/assist members and customers in all types of weather conditions.
Employer provided employee health insurance (after 90 days)
24 PTO hours (after 90 days)
40 vacation hours per year (accrued available after 180 days)
other a la carte benefits available (vision, dental, ST/LT disability, etc) after 90 days
High school diploma or GED required.
Daily travel is required.
Ability to communicate verbally and in writing.
Ability to effectively take direction.
Ability to pass a criminal background check and drug screen at all times.
Current driver’s license.
Have and maintain a driving record with no DUIs, OWIs, no points, no suspensions or any other negative results not listed.
Ability to utilize transportation technology solutions.
Working knowledge of cell phones, computer hardware and software.