Full Job Description
Our Company: Achieve Beyond is a national Pediatric Therapy and Autism Services agency. With offices in New York (Metro area/Long Island, Hudson Valley & Albany), New Jersey, Virginia/DC area, Connecticut, Maryland, Southern Florida, Delaware, Tennessee, and California (greater Los Angeles & San Francisco). Achieve Beyond provides quality evaluation and therapy services such as special education, autism services, speech, physical, and occupational therapies to children birth through twenty-one years of age via telehealth, in clinic and in homes and the community.
Our Mission: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.
Job Summary: We are looking for a dynamic, professional, and hardworking Case Coordinator to join our growing team. The Case Coordinator position requires strong communication skills and customer service. Duties and responsibilities include monitoring and coordinate provision of Early Intervention therapeutic services to children with developmental delays.
Essential Duties and Responsibilities:
Support therapists and families and ensure that Early Intervention services are provided in accordance with NY State and EI Program rules and regulations
Process newly approved service authorizations and provide therapists with necessary information and documentation
Help providers establish contact with parents and assist with scheduling of therapy sessions
Coordinate with therapists, parents, and Service Coordinators to facilitate timely and consistent provision of services
Communicate with pediatricians and medical personnel to obtain prescriptions and medical clearance when needed
Follow up with service providers to request and obtain progress reports in a timely manner
Conduct parent surveys on a regular basis to ensure parents’ satisfaction with services
Document all information that pertains to the child’s Early Intervention services in the case activity log
Update the company’s database and ensure it contains accurate information
Maintain positive professional relationship with Service Coordinators and service providers
Respond to e-mail and phone inquiries from Service Coordinators, therapists, and office staff promptly
Collaborate with other departments, such as staffing, Provider Relations, Billing, etc
Other duties as assigned by manager
Education and/or Work Experience Requirements:
Knowledge of MS Excel, Word, Outlook, and customized databases
Bachelor’s Degree is a plus
Excellent verbal, written, and interpersonal communication skills
Strong organizational, time-management, and analytical skills
Ability to work as part of a team in a fast-paced environment
Fluency in Spanish a plus
MS office programs, MS excel experience a plus
Medical/Dental/Vision Coverage- Paid time off- Paid holidays- 401k with matching- Long term/Short term disability- Holiday Party-Frequent Company events and more!
Hourly rate of $17 per hour (full-time). Hours Monday-Friday 9:00am-5:30pm