Full Job Description
Shift managers oversee all the day-to-day operations of the business and ensure that every aspect of the business is running smoothly - the kitchen, drive thru, front counter, hospitality, catering, etc.
Essential to the success of the manager is strong verbal and written communication skills, organizational and follow up skills, the ability to prioritize, solve problems, and share the store’s vision and goals. Our managers are active in the business, rolling up their sleeves and leading by example.
We are looking for hospitality professionals who are passionate about serving guests, their team, and their community. Passionate, as in, can't wait to get to work and serve our guests and serve our team! Chick-fil-A is renowned for providing unmatched customer service for our guests, and managers must lead in this charge.
The Chick-fil-A Employment Difference
Chick-fil-A is known as much for its people as it is for its amazing food. This is because we create a culture in which people are cared for. At Chick-fil-A we have a calling that is higher than making money. Our calling is to positively impact the lives of everyone we come in contact with on a daily basis. And we don't just say this, we DO IT! You've probably noticed if you have ever visited a Chick-fil-A restaurant. The other unique thing about Chick-fil-A is that every location is locally owned and operated. Chick-fil-A of Olney is locally owned and operated by Erik Amick, who has 11 years of experience as a Chick-fil-A franchisee and prior careers in Marketing and Ministry. You will see him in the restaurant and community almost daily and receive one-on-one personal development from Erik. Another big difference between this opportunity and your current job is that we are very intentional in helping leaders grow. You aren't left to just figure it out on your own. You will work with a supportive team of professional leaders. Some of our leaders have found their career home at Chick-fil-A of Olney, while others are pursuing their own franchise through the development and guidance of Erik. Chick-fil-A opens over 100 restaurants per year and the majority of new franchisees come out of leadership from current Chick-fil-A restaurants. Maybe this is the beginning of your journey to own your own franchise! Or maybe this job will allow you to work in an environment that you feel cared for for the first time! Whatever your goal, we are glad you are considering applying to become part of our family. Last, and least important, did you know that Chick-fil-A has the highest average sales volume of any quick service or fast casual chain? We have been a healthy growing brand for 50 straight years.
Our ideal candidate
Has at least 3 years of leadership experience leading a large team (we will have 20-30 people working at any given time)
Prior restaurant experience is preferred but not required
Has shown commitment to previous jobs through tenure
Is involved in the community and serving others outside of work
Value results AND relationships
Loves interacting with the public
Ability to see what needs to be done at all times and who needs to do it
Able to coach and confront in a tactful way
Open to feedback and constant improvement
Not threatened by the success of others
Utmost integrity and trustworthiness
Takes complete ownership
Desire to do what is right outweighs the desire to be right
401K for full-time team members
Health Insurance options for full-time team members
Free food every day you work
Team social events
College scholarships and discounted tuition options
Paid Time Off