Community National Bank is seeking a full-time Customer Service Representative who will focus in serving in teller transactions and helping customers open new accounts while providing exceptional customer service. This position will be at our Seneca location.
Duties/Responsibilities:
- Open and close location per bank procedures
- Receive and process checking and savings deposits
- Cash checks and process withdrawals
- Accept payments on various accounts to include loans, visa credit card, misc.
- Open/close/maintain customer accounts to include: checking, savings, business, Certificate of Deposit (CD), IRAs, Safe Deposit Boxes
- Online banking set up and trouble-shooting
- Order checks
- Assist in cash, teller and bank audits
- Process cash advances
- Redeem US savings bonds
- Balance and update customer inquiries
- Perform proof function, as assigned
- Count and roll loose coin
- File and maintain data
- Open and process mail
- Other duties as assigned
- Inbound and Outbound Calls
- Monthly Referrals
- May be asked on occasion to support multiple locations
Qualifications:
- HS Diploma or equivalent required
- 1+ yrs customer service experience
- Cash handling experience preferred
- Dedication to providing exceptional customer service
- Strong attention to detail, dependable, and self motivated
- Highly proficient in MS Office and industry-specific software
- Sales Experience
- Proficient math skills
Job Type: Full-Time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
Ability to Relocate:
- Seneca, KS 66538: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Seneca, KS 66538 (Required)
Ability to Relocate:
- Seneca, KS 66538: Relocate before starting work (Required)
Work Location: In person
