About Arterra Mobility
Arterra Mobility is all about innovation. As a company that has been around for more than decade, we have an established reputation in the telecom world best known for creating wireless solutions to help companies launch, grow and succeed. Our management team is pretty smart, too, with 30 patents to their names. Our fast-paced office and focus on teamwork means you will never be bored and have an opportunity to strengthen your professional career. The wireless world is constantly changing; we want you to be part of that journey.
The Noc Operator is responsible for trouble management in a network operations environment proving client support and issue resolution for the Arterra platforms. In addition to billing and carrier/network provisioning, Arterra client platforms includes e-Commerce, fulfillment, and client/end user facing web portals, and third party integration for credit card charging, taxation, and other similar functions. You will work closely with clients, internal Arterra teams and wireless carriers to ensure the platforms operate as expected. We pride ourselves on ensuring great client experiences which support Arterra’s business and profitability goals.
A Day in the Life Will Likely Include:
Sounds good? What You’ll Need to Land this Job:
The Arterra Service Desk is a 24/7/365 operation. Employees must be willing and able to work rotating and/or non-standard work shifts, including evenings, overnight, holidays, weekends and provide overtime support
The Good Stuff :
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation, commensurate with experience, and our extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
Arterra Mobility is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, or any other classification protected by law.
Job Type: Full-time