Leads assigned staff in the installation, configuration, monitoring, troubleshooting, and maintenance of district operating systems; assists in the development of all network management strategy; configures and recommends tools for a Network Operations Center; enforces network security, and administration and troubleshooting; analyzes network performance, resolves poor performance issues and makes recommendations for improvement; plans and coordinates system maintenance and establishes baselines for maintenance and security; leads multiple cross-functional team projects and coordinates technical information with external and internal entities; develops policies, procedures, standards and documentation for district network systems; streamlines and automates redundant tasks when possible and provides preventive maintenance using system fault tolerance; performs software implementation; upgrades and tunes network environments for optimum performance; serves as a technical lead to information technology personnel; advises staff on effective utilization of existing system resources and tools; and ensures compliance with the Districts’ Volume License Agreements.
Education/Experience: Any education and experience that would provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:
Five (5) years’ experience as a Network Engineer / Administrator and 2 years of experience in Project Management.
When Assigned to Microsoft: Possession of a Microsoft Certified IT Professional (MCITP) or Microsoft Certified Systems Engineer (MCSE) Certificate and five (5) years of experience in a large enterprise environment and 2 years of experience in Project Management.
When Assigned to Infrastructure Team: Possession of a Cisco Certified Network Professional (CCNP) Certificate and five (5) years of progressively responsible IT experience in a large enterprise environment and 2 years of experience in Project Management.
Employment standards for Washoe County School District employee applicants:
Must be able to demonstrate IT experience and:
In Skill Soft, complete CompTIA Network+, All Project Management Professional (PMP) Course and at least 2 other courses from the following list with an overall score of 80 or above:
When Assigned to Microsoft:
Knowledge of: District server operating systems including; Windows Server 2012, Windows Server 2016, VMware and Hyper-V. Microsoft services such as; Office 365, SCCM 2016, SQL 2008 - 2016, SharePoint 2010 - 2016, Cloud Based Networking (Microsoft, Google, Apple), Microsoft Active Directory, DNS, Group Policy, ADFS/AD Premium and Cloud/On premise application management and deployment. PowerShell scripting for automation.
Skill at: Planning, organizing, communicating, problem solving and troubleshooting; exercising judgment and initiative in analyzing Microsoft and Hyper-V servers and services and making sound recommendations and modifications; communicating effectively in writing and orally; participating in cross-functional project teams; coordinating work with schools and offices; remotely monitoring network performance; ability to work independently and/or function as a team member depending on the type of project; flexibility and adaptability to deal with changing technologies and priorities and working under pressure to meet deadlines; and interacting effectively with those contacted during work; mandatory good customer service skills; and proficiency with Office 2016 and Office 365.
When Assigned to Infrastructure Team:
Knowledge of: District network infrastructure including networking products (routers, switches, wireless, collaboration), security products (firewalls, IPS/IDS, access control systems), Unified Communications products, routing, switching, and security protocols, QOS, multicast, and virtualization products (VMWare ESX Server and Microsoft Hyper-V). Ability to analyze network traffic to determine communication problems. Ability to troubleshoot server hardware issues.
Skill at: Planning, organizing, communicating, and troubleshooting; exercising judgment and initiative in analyzing/troubleshooting the network infrastructure and making sound recommendations and modifications while maintaining production environment integrity; managing network equipment to maximize uptime, functionality, and stability. Good customer service skills are mandatory for both internal and external customers.
Licenses/Certificates: Possession of a valid Nevada driver’s license with a driving record acceptable to the District.
THIS JOB SPECIFICATION SHOULD NOT BE CONSTRUED TO IMPLY THAT THESE REQUIREMENTS ARE THE EXCLUSIVE STANDARDS OF THE POSITION. INCUMBENTS MAY BE REQUIRED TO FOLLOW ANY OTHER INSTRUCTIONS, AND PERFORM ANY OTHER RELATED DUTIES, AS MAY BE REQUIRED BY THEIR SUPERVISOR.
The Washoe County School District is committed to providing a safe and respectful learning and working environment for all students, staff, and visitors. The District prohibits bullying, cyber-bullying, harassment, sexual harassment, and/or discrimination based on an individual's actual or perceived race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, genetic information, veterans or military status, marital status, disability or the presence of any sensory, physical or mental handicap in any of its educational programs/activities and employment, or in any program or activity conducted or funded by the U.S. Department of Agriculture. The District prohibits discrimination against any youth group listed in Title 36, as a patriotic society, (i.e. Boy Scouts of America) from access to public school facilities use.
Job Type: Full-time
Salary: $75,977.00 to $117,103.00 /year