Social Media Associate

athenahealth - Watertown, MA3.7


Social Media Associate

Watertown, MA

Job Summary

We are looking for a Social Media Associate to join our Corporate Communications team within our Marketing division. Your job will be to support corporate storytelling, with a social media focus on owned, earned, and employee activation. But enough about us; let’s talk about you.

You are a strong communicator who is able to clearly deliver your message to a variety of audiences. You are able to balance working with different stakeholders and prioritize their priorities and goals. You are solution oriented when issues arise and identify resources needed to help solve any problems. You enjoy building and maintaining relationships and are not afraid to exchange ideas or knowledge to help support your work. You are a positive individual, who remains calm and productive during times of change. You are comfortable working on projects even though there may not be a clear solution or outcome.

The Team: The Corporate Communications team is responsible for winning the hearts and minds amongst athenahealth’s external stakeholders. They tell compelling stories across earned PR, editorial content, corporate speaking engagements, and social media. This team is essential

Job Responsibilities

Managing external-facing social media content for our brand channels, marketing plans, presentations, employee activation guidelines, and corporate governance for social media
Social measurement and community management using tools for both program measurement and external trends analysis to drive internal program reporting and cross-team learning
Work with the team, across the business, and agency on ideation and strategy around content, media engagement, and social media tactics/ideas
Typical Qualifications
Bachelor’s Degree required
3+ years of experience required
Agency experience in social media, PR, and corporate marketing OR in-house experience with a major brand like Fortune 1000 or Inc 5000. Tech or healthcare experience is a plus.
Tool proficiency is a plus, desire to learn a must (native social channels, Spredfast, SimplyMeasured, NetBase, Salesforce).
About athenahealth
Our Mission: To unleash our collective potential to transform healthcare.
Our Location: This role is based in Watertown, MA, just a few miles outside of Boston. Watertown is our Global Headquarters and our campus, the Arsenal on the Charles, is home to a number of restaurants, a local gym and large outdoor space. This office also has a cafeteria, coffee café and food trucks that rotate every day.
Our Culture: If you crave transparency, innovation and the ability to make an impact, you’ve come to the right place. Being an athenista is all about taking initiative, questioning the norm, making things radically simple and celebrating diversity. Our 5,100+ employees work hard towards a cause that impacts every one of us, healthcare, and we take the time to celebrate company accomplishments and our people.
Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support (We were named one of the 2018 Best Workplaces for Commuters!), collaborative workspaces and dog-friendly offices - just to name a few.