Customer Service Representative

WeatherTech - Bolingbrook, IL (30+ days ago)3.5


WeatherTech, a leading manufacturer of American Made Automotive Accessories, is seeking a well-qualified Customer Service Representative to ensure the overall satisfaction of customers by delivering exceptional customer support and product knowledge via phone and email interactions/correspondence

This is a great opportunity to join our growing company

Hourly rates starting from $13-$18/hour with the ability to earn up to $50,000 per year through a combination of hourly rate and earned commission!
Employees who demonstrate EXCELLENT performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!

This is an exciting opportunity with potential to advance for hard working, reliable, and teamwork-minded individuals. Apply today to grow right along with this company as it is continues to expand its successful operations in 2018 and beyond.

As a Customer Service Representative you will

Deliver world-class customer service in our high volume call center
Communicate with customers via telephone and email to process customer orders, exchanges, and returns according to established department policies and procedures
Use sales skills to recommend and upsell products to customers by collecting customer information and analyzing customer needs
Provide timely feedback to management regarding service failures or customer concerns
Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
Perform other duties as assigned

Qualified Candidates will

Be fluent in English with clear and concise verbal and written communication skills in order to deliver effective and pleasant customer service via telephone and email
Possess listening skills to fully comprehend customer needs
Possess excellent typing, spelling, and grammar skills
Have great attendance and punctuality
Be an excellent performer; deliver high quality results consistently
Demonstrate a high level of professionalism and a positive attitude
Have at least 3-5 years of experience in a telephone based customer service/sales role
Be authorized to work in the United States

Why you’ll love working at WeatherTech

WeatherTech is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe work space. Employees are offered an array of perks including:

Outstanding BlueCross BlueShield of Illinois Medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
401(k) with employer matching
Paid vacation, holidays, and sick time
Internal Training and Development programs/opportunities