Pathology Support Representative-Medical Transcriptionist

Vanderbilt University Medical Center - Nashville, TN3.8

Full-time
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1902487

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Path Support Representative needed to join a dynamic team of clinical laboratory staff professionals. The ideal candidate will be customer service oriented with a background of transcription experience, medical terminology, high typing speed with accuracy, ability to multi-task and problem solve. Administrative experience would be helpful.

Position works closely with another administrative position and other laboratory staff to ensure prompt turnaround of in-house cases, as well as consult cases from outside hospitals. Work includes accessioning, transcription of reports using Express Scribe and micro-cassette transcription, customer support, mailing of reports and materials, faxing, and filing along with some non-clinical support. The primary focus of the position supports patient care.

Key Responsibilities:
Transcribes diagnostic reports using Express Scribe
Receives and triages internal and external specimens. Handles add on orders, requests for additional materials and monitors TAT as required.
Handles special requests for reference lab testing and tracks the entire process including the request to outside facilities for materials through to the receipt of the results.
Prepares materials for shipping to outside facilities and reference labs.
File slides and retrieve slides. Participates in managing archived slides.
Provides clerical support including assisting with the preparation of clinical reports and customer support activities.
Participates in quality control and process improvement activities.
Supports laboratory and demonstrates critical thinking and problem-solving abilities in in handling daily workflow and problems.
The responsibilities listed are a general overview of the position and additional duties may be assigned.

Position Qualifications:
Required:
High School Diploma or GED (or equivalent experience) and 3 years relevant experience

Licensure, Certification, and/or Registration (LCR):
Transcription experience required.

Preferred:
ExpressScribe knowledge preferred.

Position Shift:
Must be able to work a flexible schedule to accommodate the case load. The two support positions work staggered schedules to provide coverage for early cases and faxing of reports in the afternoon. Coverage can span from 8:00 a.m. to 7:00 p.m. Schedule may include overtime.

Department/Unit Summary:
Click Here to Learn More about our Department: https://www.vumc.org/pmi/

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Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

  • US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology (Bill Wilkerson Center), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
  • Truven Health Analytics: among the top 100 hospitals in the US
  • Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
  • The Leapfrog Group: grade "A" in Hospital Safety Score
  • National Institutes of Health: among the top 10 grant awardees for medical research in the US
  • American Association for the Advancement of Science: 12 faculty members elected fellows in 2014
  • Magnet Recognition Program: Vanderbilt nurses are the only group honored in Middle Tennessee
  • Nashville Business Journal: Middle Tennessee's healthiest employer
  • American Hospital Association: among the 100 "Most Wired" medical systems in the US
  • CA
  • NHCN
  • IND000
Basic Qualifications

High School Diploma or GED (or equivalent experience) and 3 years relevant experience

Licensure, Certification, and/or Registration (LCR):
Transcription experience required.

ExpressScribe knowledge preferred.