General Description of the Job Class Provide exceptional operations support to enable successful execution of Supply Chain operations and technologies, including successful utilization of Pyxis technologies, perform data analysis and run reports from SAP and Pyxis. Coordinate and manage Supply Chain related special projects with other stakeholders.
Duties and Responsibilities
- Support installation and operations of Pyxis technologies, including:
20% of the time
Support installation of Pyxis technologies with other impacted stakeholders (e.g. information system, engineering, nurse managers, BD representatives, etc.)
Build, load, and label the stations
Conduct supply chain related technology trainings to all end users (e.g. Supply Chain personnel, nursing, and etc.)
Perform appropriate analysis from SAP and Pyxis to support Supply Chain operations
Manage issues resulted from faulty data flow between Pyxis and SAP (e.g. unit of measure discrepancy error between SAP and Pyxis)
60% of the time
Build new, update existing, and delete obsolete inventory locations in SAP and Pyxis
Coordinate with Corporate Data Informatics and Center of Excellence on special projects • Manage patient reconciliation - Daily function
Monthly preventive maintenance
Provide support for supply chain technology solutions (e.g. bar code scanners, RFID and other expandable wireless products).
Develop and execute system functional testing for new installs
Document service calls
Provide support to Supply Chain related special projects
20% of the time
Ability to support and visit all Duke Health System facilities to support technological and reporting functionalities of Supply Chain
Knowledge and application of Supply Chain Inventory Management practices
Able to work with little or no supervision from manager
Establish and maintain effective working relationships with clinical staff and external customers to promote efficient patient care.
Must be able and willing to perform additional job functions (within reason) that are necessary to ensure safe patient care practices as directed by supply chain management.
Knowledge, Skills, and Abilities:
Knowledge of hospital supply chain / distribution system;
Experience with supplies, ordering, workflow and departmental limitations;
Basic computer competency;
Positive interpersonal communication methods;
Proven leadership skills;
Experience in a hospital supply chain or related setting to acquire sufficient knowledge of SAP Supply Chain capabilities, Pyxis technologies and project management skills.
Experience with supply chain technology solutions (e.g. bar code scanners, RFID and other expandable wireless products).
Intermediate to advanced skills with MS Excel, Outlook and Word
Working at Duke University Health System requires the ability to work cooperatively and communicate well with others to achieve organizational and team goals, to work with professional manner in responding to customers' needs and ability to work in a computerized environment.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
HS Diploma/G.E.D. required. Some college level coursework preferred, but not required
At least 1 year of work experience, including experience in one of the following areas: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or other comparable service line. Strongly prefer experience in a fast- paced, customer service environment.
2 years of work experience, to include experience in at least one of the following disciplines: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control or other comparable service line.
Degrees, Licensures, Certifications
Valid Driver's License - may be required