Senior Analyst - IT, Business
Exempt
SG20
Non-Union
The mission of Polk County Public Schools is to provide a high quality education for all students.
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties are intended to describe the nature and level of work being performed by the employee assigned to the position. This job description is not meant to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. Other duties may be assigned which are not listed. Additionally, when duties and responsibilities of this job change, this job description will be reviewed and updated, subject to changes and business necessity.
This position exists to perform responsible work for all modules and serves as a liaison to a major business area(s) requiring advanced and complex professional and technical work including system and business documentation, system design, and assistance and support to system trainers and super users.
Provides support to appropriate business area(s) in understanding SAP business processes. Serves as business liaison to provide new or enhanced functionality in SAP. Documents system user needs and problems and implements appropriate corrective actions. Designs and engineers solutions necessary to develop or add new functions within the SAP environment. Designs solutions and configures assigned modules to meet business requirements. Serves as core function team member for system upgrades and performs unit tests as required for implementation of support packages, and system upgrades. Documents each new or changed business process procedure, report, service or utility and describes solutions to Help Desk and training team for users. Maintains both business and technical knowledge to enhance user productivity. Provides second level support to Help Desk operations. Cross-trains in multiple modules. Works closely with all outside consultants.
Performs other duties as assigned.
Detailed knowledge about business processes, systems, policies and procedures. Ability to use a variety of word processing, spreadsheet or database applications. A general understanding of relational databases and programming logic. Ability to express ideas clearly and concisely, both orally and in writing. Ability to establish and maintain effective working relationships with administrators and staff in district offices and departments. Bilingual/biliterate preferred.
Graduation from an accredited college or university with a Bachelor's degree in a related field preferred. Five or more years' experience in a related business environment required. Public sector experience preferred. Experience with SAP R/3 or other ERP preferred.
Requires sitting, standing, walking and moving about to coordinate work. Requires the use of alternative communication systems, such as electronic mail, telephones and computers. Requires coordination of work tasks to establish priorities, set goals and meet deadlines. Requires face-to-face discussions and contact with individuals and/or teams.
Requires light work indoors, exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects.
1432
6
Mon Jun 07 2004 23:00:00 GMT-0500 (Central Daylight Time)
8/28/2024
The School Board of Polk County, Florida, prohibits any and all forms of discrimination and harassment based on race, color, sex, religion, national origin, marital status, age, homelessness, or disability or other basis prohibited by law in any of its programs, services, activities or employment.
