General Manager

Ippudo - Santa Monica, CA3.8

Full-time$60,000 - $80,000 a year

The General Manager position is responsible for the successful operations of a restaurant, with accountability for:

  • Managing and directing the work of restaurant associates
  • Achieving restaurant financial targets
  • Recruiting and hiring restaurant associates
  • Training, coaching, developing, and disciplining restaurant associates
  • Providing for the safety and security of guests and associates
  • Responding to guests and associate complaints and consulting with other company resources as necessary
  • Ensuring the delivery of exceptional guest experiences
  • Promoting brand awareness
  • Models continuous learning of serving skills and product knowledge for the floor staff
  • Recommends operational policies to Company’s management to improve operations

The General Manager understands and supports the overall mission and culture of the Company.

Essential functions:

The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required.

Knowledge, Skills, and Abilities:

  • Contribute towards building and sustaining the Ippudo Mission, Culture, and Style
  • Thorough knowledge of all operations policies, procedures and practices
  • Thorough knowledge of recipes including cooking processes and procedures
  • Thorough knowledge of FOH and HOH responsibilities
  • Knowledge of trends affecting the food service industry and the competitive market
  • Knowledge of labor law and Ippudo workplace policies and procedures
  • Complete understanding of financial measures and performance
  • Strong leadership and team building skills
  • Strong financial management skills
  • Strong communication (oral and written), listening, training, and assessment skills
  • Ability to teach food and work safety to restaurant associates and take inventory correctly
  • Ability to influence others, resolve complex problems, and facilitate processes
  • Ability to embrace change and continuous learning

Education and Experience:

  • High School Diploma or GED required. Associates or Bachelor’s degree preferred
  • Minimum two years of restaurant operations experience required
  • Full-service restaurant experience preferred
  • Management experience preferred
  • Must be able to work flexible schedule, including nights, weekends, and holidays
  • Must have reliable transportation
  • Must be at least 21 years old

Food Safety:

  • Must be Serve Safe certified

Restaurant Conditions:

  • Kitchen areas often hot with steam and food vapors
  • Hot kitchens with high noise levels
  • Limited work space depending on location

Physical Requirements:

  • Remains standing for long periods of time
  • Reaches across counter tops
  • Occasionally reaches high storage shelving with the use of step ladder
  • Performs repetitive tasks
  • Cross training includes use of restaurant equipment
  • Works efficiently in a fast-paced environment with hot and cold foods
  • · Able to lift up to 50 lbs.

Panda Restaurant Group, Inc is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $60,000.00 to $80,000.00 /year


  • High school or equivalent (Preferred)

Work authorization:

  • United States (Preferred)