Under the general supervision of the Director-Population Health Analytics, and as a part of the WellSpan Center for Data and Analytics (WCDA), provides leadership and direction for employees assigned to projects. This includes project management responsibilities including prioritizing task assignments, monitoring progress, resolving issues to move projects forward, and communicating with upper management regarding project and individual progress.
Must have significant knowledge of cross functional departments in order to serve as a liaison and provide relevant guidance or leadership as well as strong project management skills. Must demonstrate ability to lead complex projects and cross-functional teams to resolve, implement or reach consensus on issues. Thorough working knowledge of applicable software and/or database applications. Advanced organizational skills as well as impeccable oral and written communication and human relation skills are required.
Duties and Responsibilities:
1 Provides leadership and direction for Population Health Analysts assigned to projects, including project management responsibilities, prioritizing task assignments, monitoring progress, resolving issues to move projects forward, and communicating with upper management regarding project and individual progress.
2 Participates with selection, training, coaching, and performance reviews of analysts.
3 Facilitates cross-functional teams and/or leads projects with regional or company-wide scope to implement system or policy changes, determine policies and manage process improvement and redesign. This may also include providing oversight, general work direction or leadership to individuals on the team. Creates presentations and/or reports for management involving significant detailed analysis of multiple or highly complex data sources.
4 Collaborates with B.I. on application design and system optimization.
5 Generates analyses/models that will drive WellSpan Health (WSH) to identify new opportunities and risk-factors to drive patient outcomes across the full continuum of patient care. Conducts predictive modeling and data mining.
6 Develops a strong relationship with Business Intelligence partners in WellSpan Center for Data and Analytics (WCDA) and collaborates in several areas, including application design, system optimization and staying current on emerging technology related to all systems.
7 Establishes and defines processes, documentation and standards for data quality and provides expert advice to end users on data access to ensure adherence to critical operating standards of care.
8 Partners across continuum of care and various functional areas to understand internal customer needs related to service excellence, including but not limited to, analytical, technology and automated reporting needs and determining the appropriate course of action and making recommendations in an actionable format including to senior management, to achieve desired business results.
9 Performs analysis of highly complex customer needs. Manages and supports the identification and research of new developments and uses of current systems and applications, as well as upgraded systems and applications to meet customer needs. Products may include, but are not limited to, online applications and complex reports.
10 Maintains optimal operation of departmental applications in partnership with IT or external software vendor, as appropriate. This may include leading the implementation, maintenance, testing and/or functional design. Coordinates activities of any third party data or research vendors to manage quality and consistent reports, always looking for enhancements.
11 Keeps current on industry, standard and regulatory/compliance issues within assigned areas. Provides system and analytic consultation on these issues to customers.
Demonstrated SQL query writing skills
3-5 years experience of data mart concepts and development of data models
Knowledge of statistical modeling tools such as SAS, SPSS, R, Python, etc.
Accountable Care Experience (Claims through Medicare) preferred
Experience applying statistical analysis to multiple data set
Experience working in the healthcare industry
3 years medical claims experience
Experience managing/supervising other analysts.
Preferred Certification Registration
Certified Health Data Analyst (CHDA); Certified Professional Healthcare Quality (CPHQ)
Excellent teamwork/communication skills
Knowledge of appropriate tools & methodologies
Experience in interactive analysis for multi-dimensional views of data
Demonstrated expertise as a Population Health Analyst