Winter Park Memorial seeks to hire an RN Clinical Process/Performance Improvement Coordinator who will embrace our mission to extend the healing ministry of Christ.
Nestled among the oak-shaded, brick-paved streets of one of the most picturesque hometowns in the country, Winter Park Memorial Hospital has continuously served the residents of Winter Park and its surrounding communities for more than 50 years. Chartered in 1951, the hospital has grown from the visionary efforts of a handful of Winter Park residents and community leaders, to a 307-bed acute care facility that is a model of community health and wellness. Over the years the hospital has continually expanded to meet the needs of the community, adding an upscale obstetrics and Level II Neonatal Intensive Care Unit at The Dr. P. Phillips Baby Place, cancer care at the Florida Hospital Cancer Institute, Winter Park, and state-of-the-art surgery, recovery and rehabilitation at the Florida Hospital Orthopaedic Institute. Together with the community we serve, we're building a model of community health and wellness for generations to
Monday – Friday, 8:00am – 5:00pm
The Clinical Process/Performance Improvement Coordinator works in collaboration with administrators, physicians, patient safety officers, and other clinical team members to improve patient safety and quality. Is actively involved in working with the campus Patient Safety Officer and the campus Leadership Team to ensure that the organization is in a constant state of regulatory compliance. Serves as a facilitator for projects and performance improvement teams utilizing a variety of Performance Improvement (PI) methodologies embraced by the organization including PDSA. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Knowledge, Skills, Education, & Experience Required:
Excellent interpersonal skills and ability to facilitate performance improvement teams
Excellent written and oral communication skills
Basic Microsoft Office (Outlook, Word, Excel, Power Point) computer skills
Three years of experience in a clinical setting
Associates Degree in Nursing or other healthcare related field, such as Nuclear Medicine, Sonography, Radiology, Respiratory Therapy, etc.
Demonstrated leadership in the area of Performance Improvement (preferred)
Problem solving skills (preferred)
Process Improvement skills (preferred)
Project management experience (preferred)
Bachelor’s or Master’s Degree in healthcare related field (preferred)
One to two years of management experience (preferred)
Three years of acute care clinical experience (preferred)
Experience in healthcare quality/performance/process improvement (preferred)
Lean training (preferred)
Licensure, Certification, or Registration Required:
Current, valid State of Florida licensure as a registered professional nurse (RN) OR
Professional clinical license in healthcare related field, such as Nuclear Medicine, Sonography, Radiology, Respiratory Therapy, etc.
Certified Professional in Healthcare Quality (CPHQ)
Healthcare Risk Manager
Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program
Utilizes expert knowledge in quality and process improvement methodologies, systems thinking and patient safety. Serves as a catalyst for change.
Performs data collection and analysis to identify opportunities for improvement
Serves as consultant to develop data collection tools
Utilizes literature and benchmarking resources in indicator development.
Provides data collection that is accurate and timely
Stratifies and aggregates data into meaningful information
Displays outstanding creativity in development of measurement systems and acts as a resource for all customers served.
Creates reports and graphical presentations and effectively communicates issues and trends to administration and hospital / medical staff.
Serves as consultant to develop data collection tools
Prepares reports to support quality initiatives for assigned campus and system projects that are deployed throughout the organization
Develops reports on needed aggregate data accurately in a timely manner
Demonstrates creativity and a broad scope of knowledge in various data source programs
Utilizes regulatory knowledge and understanding of CMS, Title 22, other regulatory agencies, and other State and Federal regulations to improve patient safety and quality.
Utilize knowledge to assist or lead activities of continuous survey readiness)
Conduct audits related to MOS and/or develop tools for auditing
Analyze audit data and identify opportunities for improvements
Facilitates and coordinates Patient Safety and PI projects with campus administration, campus PSO and the Office of Clinical Excellence utilizing Plan, Do, Study, Act (PDSA) methodology.
Serves as a consultant to Campus Core Measure process owners.
Assists with campus Regulatory Performance Review.
Supports Patient Safety Officer with Safety WalkRounds.
Supports Patient Safety Officer with annual Safety Culture Survey.
Participates in system Process/Performance Improvement Teams or Performance Improvement projects as requested.
Participates in campus Patient Safety and Quality Committee by attending and presenting results of performance improvement teams, or other projects as assigned. Attends designated campus or system committees to support PI initiatives.
Prioritizes and organizes to meet deadlines for data analysis, team coordination, presentations and other assignments.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Clinical Process/Performance Improvement Coordinator opportunity with Winter Park and apply online today.