GENERAL DEFINITION OF WORK:
This is an administrative support position responsible for advanced technical, clerical and customer service work related to the intake, maintenance, processing, dissemination and retention of police records. Employees in this classification perform a variety of police records and information systems work in response to internal and external requests requiring the application of communication skills and considerable knowledge of departmental operations and procedures, State of Florida Public Records Law and the Federal Privacy Act. The records clerk works under the supervision of the Police Records Management Supervisor.
The records clerk performs the following functions:
Answers telephone and receives customers at the front desk.
Handles a variety of confidential information
Collects money for the sale of forms, copies of reports, etc.
Makes copies of police reports
Enters reports, citations, and other data into the records management system
Performs criminal history research, compiles, and updates records
Processes accident and arrest reports
Fingerprints internal and external customers
Reviews a variety of police related data for accuracy and completeness
Validates criminal record entries
Assists in the preparation of periodic and special reports;
Completes vehicle identification number verifications
Completes vehicle equipment checks
The police records clerk performs related tasks as required.
KNOWLEDGE, SKILLS, AND ABILITIES:
The applicant must have knowledge of State and Federal laws relating to records management and the dissemination of public and private information. The applicant must have knowledge of department programs, policies and procedures and applicable state statutes. The applicant must have proficient computer skills in various software programs and the ability to acquire competency in the use of departmental computer applications. The applicant must have the ability to prioritize and keep accurate and detailed records. The applicant must have the ability to follow oral and written directions. The applicant must have the ability to communicate with the public, employees and officials tactfully and courteously and to establish and maintain harmoniously working relationships with other employees. The applicant must have the ability to solve problems logically and expeditiously.
EDUCATION AND EXPERIENCE:
Any combination of education and experience equivalent to graduation from high school and have at least one (1) year of complex secretarial/clerical work experience, which includes the receipt, processing, storage and retrieval of records and some experience in the operation of on-line computer terminals. Preference will be given to candidates who have previous experience handling confidential information or those who have experience working in a public safety work environment.
CERTIFICATIONS / PROFESSIONAL LICENSES:
The records clerk must attain their FCIC and NCIC certificate within the first six (6) months of employment.
Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points in a three (3) year period.
The records clerk must successfully complete a criminal history background investigation to the satisfaction of the employer prior to appointment.
The background check process for this position may include:
Criminal Background Check
Motor Vehicles Report (MVR) Check
Drug and Alcohol Screen