Director, Program Management Office (PMO)

Change Healthcare - Nashville, TN3.2

Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.
As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.
Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.
Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.
Empower Your Future. Make a Difference.

Position Summary:
The Director, Program Management Office reports to the VP, IT Portfolio Management in the Enterprise Program & Integration Management Office. As a part of the Global IMO team, the Director, PMO will lead and execute business critical major programs/projects that directly support the Strategic PMO Plan. This position will frequently interact with and provide updates to senior leaders within the Change Healthcare. The person in this position will also manage multiple project execution teams and may have Project Managers directly assigned based on program scope and complexity. This person will also bring to the position a knowledge of project / program management, end-to-end supply chain processes, financial and cost management practices, as well as the ability to lead, communicate within, and partner across and throughout the global consumer organization. The Director, PMO will be responsible for whole-of-business PPM measurement & reporting, and business data management (including demand, portfolio, project, benefit and resource management) & functional administration

Select Responsibilities:
Develops/Manages the IT roadmap aligned to enterprise priorities
Creating PPM information strategy, planning and designing views for the PPM processes, data and systems while negotiating common metrics/KPIs with the PPM business process owners.
Provide PPM system expertise supporting PPM process experts and end-users with troubleshooting system requests, new user onboarding and workflow process definition.
Manages IT Governance process with business to maintain a regular cadence of alignment
Measures project performance using appropriate tools and techniques
Be a thought leader to influence best practices with stakeholders and IT
Perform risk management to minimize project risks
Becoming the overall data steward for data in the PPM system.

10+ years of running Enterprise PMO experience including 5+ years at Director/Senior Director level
5+ years’ experience with rolling out and managing CA PPM (Clarity preferred) or a similar solution for a PMO
Experience in the following areas required: custom software design and development; leading a portfolio of projects to success; creating partnerships with senior business stakeholders; determining solutions to help scale business operations; identify opportunities to scale operations and “sell” them to business stakeholders.
Must have practiced Agile project management in a product shop for 5+ years with hands on knowledge of Agile principles
Deep familiarity with SDLC and dev ops
Experience delivering critical products and mission-critical services in a leadership role in IT; has a proven record of overcoming crises and leading teams through difficult situations.
Experience with Jira and Jira integration to PPM preferred
PMP certified
CSM certification
Bachelor’s degree in Computer Science, Computer Engineering, IT, Project Management or a related field.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Commitment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.