Student Guest Services Attendant

Student Union, Inc. of SJSU - San Jose, CA

Full-time$14 - $16 an hour
Skills
Position Type:
Spartan Recreation

Date Posted:
9/10/2018

Location:
San Jose, CA

STUDENT UNION JOB ANNOUNCEMENT
Job Title: Student Guest Services Attendant
Status: Student Assistant/Workstudy/Intermittent (Corporate Hourly)
Supervisor: Guest Services Coordinator
Department: Spartan Recreation
Location: Spartan Recreation and Aquatic Center

Work Schedule: Varies Telephone 408-924-6228

Job Summary
Under the supervision of the Guest Services Coordinator, the Guest Services Attendant is responsible for assisting with facility access, customer service, and providing information related to Spartan Recreation.

Duties and Responsibilities
Provide excellent customer service to all members and guests.
Assist patrons with facility access, registration for programs and membership sales.
Conducts financial transactions, cash handling, and end of shift reconciliation according to Student Union policies and procedures.
Conducts facility tours, while providing detailed information about Spartan Recreation programs and services.
Assist with all Spartan Recreation promotional events, including but not limited to, tabling, special events, and summer orientations.
Enforce and interpret all SRAC policies and procedures.
Attend all regularly scheduled staff meetings, training days, and workshops.
Perform additional duties as requested.

Job Requirements
Excellent customer service, ability to manage conflicts, and create an inclusive environment.
Effective verbal and written communication skills.
Interpret and implement proper policies and procedures for all emergency situations.
Maintain a professional appearance and attitude.
Ability to develop effective working relationships with a diverse community clientele.
Able to lift 45 pounds safely and stand for an extended period of time.

Qualifications and Specifications
Current First Aid/CPR/AED certification, American Red Cross preferred, or obtain prior to first shift. Online certifications will not be accepted.
Cash handling experience preferred.
Ability to work in a fast paced, upbeat, and noisy work environment.
Must be a current matriculated SJSU student.

Wage Level: I
Wage Range: $13.50-$15.50
Certifications Required: CPR/AED/FA
References Required: Yes
Current Date: 09/10/2018

Application Deadline: Open Until Filled

NOTE: Applicants for Student Union positions: 1) are not automatically guaranteed job interviews, 2) must be matriculated in the university. The Student Union of San Jose State University is an Affirmative Action, Equal Opportunity Employer. The Student Union of San Jose State University does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, age, disability, disabled veterans, or Vietnam veteran’s status.