Defense Human Resources Agency's mission is to provide program support, information management, and administrative services to the DoD Components on human resource matters and to collect, archive and provide management information, research and analysis of human resources and other related functional area databases for the DoD.
****This position MAY be a Virtual position, the Agency MAY grant remote work status.*****
As a PROGRAM ANALYST (VICTIM ASSISTANCE) at the GS-0343-13 some of your typical work assignments may include:
Directly supports the Senior Victim Assistance Advisor in executing the DoD Safe Helpline contract and with strategy related to victim advocacy, assistance, intervention and care programs, prevention and response policy through the development and execution of programs and policy.
Responsible for the Sexual Assault Prevention and Response Office (SAPRO), the DoD Safe Helpline, a 24/7 anonymous and confidential crises intervention and referral service that provides live, one-on-one sexual assault support to members of the DoD community.
Collaborating closely with Safe Helpline contractors to ensure smooth operations, continuity of services and care for Safe Helpline users, effective oversight of contract deliverables, and development of new projects and programs.
Developing and performing regular Safe Helpline presentations, drafting documents and coordinating packages through the OSD process.
Developing and updating briefing materials to be used by the Director, Deputy Director, Senior Victim Assistance Advisor and other senior SAPRO staff members, assuring current information and statistical accuracy.
Actively participating in policy development and oversight, analytical support, guidance to the Services and reviewing policy execution and implementation for victim assistance programs at all levels with the Department of Defense, including the Services and National Guard Bureau.
Completing special projects/reports/surveys by compiling and reviewing detailed information; conducting thorough research into reports, publications, regulations; and providing comprehensive advice to Senior SAPRO officials on the findings.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
0343 Management And Program Analysis
Conditions of Employment
Must be a U.S. citizen
Males born after 12-31-59 must be registered for Selective Service http://www.sss.gov
Resume and supporting documents (See How To Apply)
Suitable for Federal employment, determined by a background investigation
May be required to successfully complete a probationary period
Work Schedule: Fulltime
Tour of Duty: Flexible
Recruitment Incentives: Not Authorized
Fair Labor Standards Act (FLSA): Exempt
Financial Disclosure: OGE-450 Required
Telework Eligibility: This position is telework eligible
You may qualify at the GS-13 grade level, if you fulfill the following qualifications:
One year of specialized experience equivalent to the GS-12 grade level in the Federal service:
Creating and reviewing marketing and communications documents, including outreach materials, strategic plans, and promotional materials as well as developing communications materials and briefings for senior staff members and leaders
Completing special reports and surveys, compiling data and providing advice and recommendations to senior staff members to improve program efficacy and efficiencies
Providing briefings and presentations to diverse audiences, including members of the military, sexual assault prevention and response professionals, senior staff and leaders at working groups, meetings, seminars and National-level conferences
Performing contract management, development, oversight and execution.
This position has a Selective Placement Factor that must be demonstrated in your resume. The Selective Placement Factor is defined as: Managing projects and developing programs for a National or International 24/7 crisis intervention hotline for victims of sexual assault.
Must also currently have the following certifications: Department of Defense Sexual Assault Advocate Certification Program (D-SAACP) or National Advocate Credentialing Program (NACP), and Project Management Professional Certification (PMP)(must possess either active NACP, or, D-SAACP as well as PMP active certifications.)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Substitution of education may not be used in lieu of specialized experience for this grade level.
Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf
All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.
Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information:
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified below, required for this position.
Based on the results of this evaluation, you will be placed in one of the following quality categories:
Best Qualified: This highest category will be used for those candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position, including any selective placement factors and/or appropriate quality ranking factor(s), as determined by the job analysis.
Highly Qualified: This higher category will be used for those candidates who possess the type and quality of experience that exceed the minimum qualifications of the position, including any selective placement factors and/or appropriate quality ranking factor(s) as determined by the job analysis.
Qualified: This lowest category will be used for those candidates that meet the minimum qualifications of the position, including all selective placement factors and appropriate quality ranking factor(s) and are proficient in some, but not all, of the requirements of the position. Candidates may require extensive training and/or orientation in order to satisfactorily perform the duties of the position. https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Category-Rating
Names of the candidates in the Best Qualified category will be sent first to the hiring manager for employment consideration. Applicants in other categories will be referred in accordance with category rating procedures.
Veterans Preference: If you are entitled to veterans preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. If you are entitled to veterans' preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job.
For information on entitlement see http://www.fedshirevets.gov/job/vetpref/index.aspx.
Military Spouse Preference: If you are entitled to military spouse preference, in order to receive this preference you must choose the spousal eligibility in your application package referencing MSP Military Spouse Preference. Your preference entitlement will be verified by the employing agency. If you are claiming military spouse preference and qualified for the position, your name will be placed below preference eligible veteran candidates and above non-preference candidates on a list sent to the hiring manager for employment consideration. To claim Military Spouse Preference (MSP) please complete the Military Spouse PPP Self-Certification Checklist, save the document and attach it to your application package.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).
Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
The following documents are REQUIRED:1. Your resume:
Your resume may be submitted on any format. It must include your name and contact information and support the specialized experience described in this announcement.
For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e., "HRS per week and month/year to month/year" or "HRS per week and month/year to present").
For additional information see: What to include in your resume
2. Veteran's Documents:
If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents
DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
PLEASE REVIEW THE BELOW LINK OR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
If you are claiming Military Spouse Preference, you must submit supporting documents with your application package. These documents must provide acceptable information to verify: you reside within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor, proof of military member's active duty status, and other documentation required by the vacancy announcement to which you are applying; and must meet all pre-employment criteria and be eligible for immediate noncompetitive appointment to a position in the competitive service. Documentation required: Marriage Certificate or License, Signed Self-Certification Checklist, Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable), Transcripts (if applicable). Additional documentation required if previously held a federal position: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 Information, and documentation of performance rating of record (dated within the last 12 months)
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.