The intake flow coordinator is a very important job for Intake. You would be responsible for many tasks that assist in the every day functions of Intake.
Job Functions - Standards of Performance
Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.
Process all requests for information and external referrals.
Complete and post daily assignment sheet.
Ensure completion of all daily assignments by all staff.
Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits.
Assist in obtaining needed records and information.
Assist in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned.
Maintains good communication with the Utilization Review, Business Office, and other staff as indicated.
Maintains log of received calls and disposition of the calls, and other informational tools as assigned.
Establishes and maintains effective relationships with customers, practicing good standards of customer service.