Administrative Intern

Johns Hopkins Medicine International - Baltimore, MD

Temporary | Internship
Requisition #: 193943
Location: Johns Hopkins Medicine International, Baltimore, MD 21201
Category: Non-Clinical Professional
Work Shift: Day Shift
Work Week: Casual (less than 20)
Weekend Work Required: No
Date Posted: Sept. 17, 2019
Johns Hopkins Medicine International (JHI) is a healthcare services organization created to further the mission excellence in medical education, research and clinical care. To accomplish this mission, JHI has developed a series of products and services to assist public and private sector clients raise the standard of care at medical institutions abroad. Among those products and services include hospital management support, clinical care, medical program development, education, training, quality assurance, patient safety, international accreditation, and other similar services.

Reporting to the Sr. Program Administrator with oversight from the COO, the Finance/Operations Intern will assist with performance improvement and change management projects in Global Services and Patient Services which include, but are not limited to, data and financial analysis, stakeholder management, project oversight, business strategy, implementation, and tracking of outcomes for both internal and external leadership. The incumbent will interact with other analysts, coordinators, project administrators, and senior leadership.

Example Responsibilities:
Review operational reports for productivity, quality, and safety measures. Suggest trends and work with teams to improve.
Assist with creation of standardized and consolidated workflows and business processes.
Participate in Lean Sigma projects as support for data collection, analysis, tracking, and reporting outcomes/improvements.
Perform transactional work in SAP system (reimbursements, invoices, cost transfer, account reconciliation) while evaluating and re-aligning processes for efficiency and accountability.
Perform historic review of accounts and record purpose, responsible party, and expected transactions for each account.
Analyze account trends and historical changes in cash flows and prepare detailed narratives on findings.
Analyze financial data to ensure efficient use of resources.
Develop PowerPoints, charts, and graphs to illustrate divisional financial and operational trends.

Requirements:
Bachelor’s Degree. Pursuing or completed an advanced degree. Preferred: One-Two years of progressively responsible experience.

Skills:
Knowledge of finance, operations, logistics, administrative theory, process improvement and project management preferred.
Advanced level of expertise in spreadsheet, word processing, presentation, process flow mapping, and project management software required.
Knowledge of time and motion study techniques is preferred.
Knowledge of quality improvement methodologies is preferred.
Analytical and problem solving abilities. Experience in data management and statistical analyses to recommend courses of action based on data.
Experience in performing analyses of flow, staffing, scheduling, and resource utilization to develop and recommend courses of action.
Experience in identifying and illustrating relationships among complex activities.
Strong oral, written, and interpersonal communication skills are required in order to interface with staff and senior management throughout the organization.
Meeting management, organizational and time management skills, attention to detail.