Driven To Serve® and Ready to Succeed!
Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether you’re a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there’s no limit to where Towne Park might take you!
No matter what you’re looking for, Towne Park provides a winning environment working alongside the brightest and friendliest colleagues around. Whether it’s team events, giving back to the communities where we live and work, or celebrating a Towne Park win, you’ll find a fun and welcoming work experience!
The Human Resource Manager oversees the human resources function for a designated area(s) of the company’s field operations. Responsibilities include training, management coaching/development, employee relations, staffing and HR compliance.
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Serves Towne Park as a leader for positive change, not just a scorekeeper. Partners with District Managers to develop and manage succession plans for each market. Manages the Human Resources component of all site openings and closings. Participates in panel interviews for promotions and contributes to decision making. Ensures newly promoted managers are placed on a development plan to close any training gaps.
Manages escalations for progressive discipline and ensures managers are properly trained on progressive discipline. Manages compliance with HR policies, Standard Operating Procedures, escalations and approvals.
Completes all required and necessary documents and reports accurately and timely. Completes annual HR site assessments and reviews with District Managers, ensuring corrective action is planned when needed.
Collaborates and networks with colleagues to identify and capitalize on best practices in designated markets. Develops relationships with clients and their Human Resources departments. Establishes market presence to build relationships with the District Managers and Account Managers.
Ensures follow through on all associate concerns/complaints/grievances. Works closely with the HR Director, Legal, or the California Human Resources Compliance Manager (specific to HRMs supporting California) to conduct timely and compliant internal investigations in response to associate complaints.
Establishes appropriate rhythms with each Account Manager and Associate Account Manager to work on their development including those who need a greater degree of individual assistance and coaching. Discusses and reviews management development plans for each manager with District Managers at least once per quarter. Discusses and reviews management development plans for each District Manager with Vice President/General Manager. Contributes to the preparation of management Development Indicators and participates in delivery of feedback when necessary .
Master's degree in Human Resources or a business-related field and two (2) years of experience in Human Resources; OR
Bachelor's degree in Human Resources or a business related field and four (4) years of experience in a management capacity; OR
Eight (8) years of experience in a management capacity; Or Any similar combination of education and experience
Required Licensure, Certification, etc.:
PHR/SPHR certification preferred at time of placement and required once eligible for certification
Two (2) years of experience in Human Resources with an advanced degree or Four (4) years with a Bachelor’s degree
Fundamental knowledge of the principles, practices, and procedures of Human Resources Management.
Understands Towne Park’s business goals and works to ensure all activities are in synch with company direction.
Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various HRIS applications.
Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines.
Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action.
Ability to read, analyze, and interpret complex legal, regulatory and human resources related documents.
Superior written and verbal communication skills to effectively address all levels within the organization.
Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company.
Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures.
Strong ability to provide support and build relationships in a “virtual office” environment.
Authority to Act:
Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel of up to 50% may be required.