At Mackenthun's Fine Foods we focus our attention on providing superior customer service. We ensure our customer service when we promote our "Mackenthun's Exceptional Experience".
The elements of Mackenthun's Exceptional Experience:
- Sharing our passion and knowledge for food and cooking
- Consistently exceeding our customers’ shopping expectations!
- Health and wellness
For this reason, it is important that you are willing and able to deliver the level of service that the Mackenthun’s Exceptional Experience demands! Consider the qualities you need to join our team:
Cashier Job Summary:
- Outgoing and Energetic
- Knowledgeable about food and cooking
- Willing to learn and demonstrate selling skills
- Honest and Dependable
- If this describes your character, if you strive to be more than just “average”, we look forward to visiting with you!
Cashiers promote Mackenthun's Exceptional Experience by greeting each customer with a smile and offering assistance. Mackenthun's Cashiers are responsible for performing Cashier functions according to department standards and
Essential Duties & Responsibilities:
Greet each customer with a smile. Accurately process customer orders at the check out, accept payments and provide correct change as necessary. Offer assistance, answer customer questions, make sure customer's purchases are promptly and properly bagged, this includes bagging groceries as needed. Schedule may include early mornings, evenings and/or weekends and holidays.
Maintain a clean, organized work station. Assist with stocking product, facing shelves and general store maintenance.
Assist with/conduct selling events. Stay busy with other jobs throughout the store, as needed. .
As needed to ensure Mackenthun's Exceptional Experience for our customers and co-workers.
Minimize company losses due to poor customer service, inaccurate processing of orders and improper product and/or cash handling. Must be able to perform all duties in a manner that safeguards company property, resources and image.
Must have excellent communication skills including reading, speaking and writing the English language.
Results of Action:
Enhanced customer satisfaction leading to return customer purchases ensuring company profitability.
Computerized cash register, scanner, printer and credit card processor, phone/intercom system, call boxes, shopping carts and
baskets, broom, duster, step stool.
Indoors, occasionally outdoors, hot and cold temperatures, near moving conveyor belts, on terrazzo flooring.
Smoke-free facility in a team oriented, multifaceted and fast paced environment.
Exposure to cleaning chemicals.
Retail experience preferred but not required.
Must have basic math skills.
Must express a positive, friendly attitude, focus on customer needs and provide exceptional customer service.
Must be able to work independently and as a team, have solid problem solving skills and excellent decision making
Must have an interest in selling food and promoting Mackenthun's Exceptional Experience for customers and co-workers.
Willing to assume responsibility for problem solving and decision making.
Ability to prioritize and efficiently perform duties; be accurate, honest and dependable.
Must be able to work evenings, weekends and holidays as needed.
As needed to ensure excellent customer service and personal productivity.
Regular/constant standing/walking/seeing/hearing for long periods of time.
Frequent bending at the waist, reaching with hands and arms, crouching, climbing stairs, use of fingers, and sorting.
Need to be able to define colors, read at close and distant range, and perform repetitive activity.
Occasional lifting up to 50 lbs.
Training provided on all aspects of the cash register, cashiering functions and duties plus, food safety, personal safety
and harassment prevention.