Are you a licensed Physical Therapist interested in using your clinical diagnostic skills to coach and support Physical Therapy practices? This is a non-treating position. Working as part of a team of other experienced Physical Therapists, you get to use your clinical and team-building skills to improve the operations of independently owned clinics in your region.
We are seeking a Physical Therapist that has put their skills to use treating patients and managing a clinic(s) and now would like to challenge themselves to go to the next level. Who wants to come to work every day excited about the challenge of pushing themselves and their clinic owners to be successful?
Our people are our greatest asset – we hire individuals who are professional and enthusiastically embrace advances in research, technology, science, and health care. In exchange, our teams enjoy a superb working environment, as well as unique and exciting possibilities for personal and professional growth. If you want to be the best at what you do and be rewarded for it, you have found the right place!
Full-Time Management
This is a remote position serving independently owned and operated physical therapy practices in the Northeast. Must reside in the Northeast.
POSITION SUMMARY
The Franchise Regional Consultant (FRC) is the main point of contact for both new and existing FYZICAL clinics in their region. They provide daily, weekly and monthly coaching and consultation for clinic owners and their teams. They also help build consistency in clinical operations within their region and build strong relationships with clinic owners.
The Franchise Regional Consultant will demonstrate values and leadership behaviors that include the ability to act independently, multi-task and manage multiple projects and priorities that build positive business relationships with franchisees. This role will support and train franchisees in overall business growth and aid in the development of business goals while adhering to company standards and procedures.
The FRC is responsible for working to retain and strengthen our franchises while reinforcing our culture. This is a key role in the overall management and strategic development of FYZICAL franchises and owner relationships. This position is remote and may have to travel to the Sarasota corporate office as needed. Position is salaried plus bonus opportunity.
QUALIFICATIONS/SKILLS/EDUCATIONAL REQUIREMENTS
- 10+ years in outpatient Physical Therapy practice management or ownership
- Licensed PT/PTA
- Teambuilding & mentorship experience
- Computer proficient
- Schedule flexibility and ability to travel up to 50%
- Eligible Driver’s License and valid automobile insurance
EXPECTED WORK HOURS
Monday through Friday, 8:00am-5:00pm. Some night and weekend work may be required.
ESSENTIAL FUNCTIONS
- Ensure efficient and effective processes are established in the transition to FYZICAL.
- Manage relationships with new franchise key personnel and provide continuous operational service and support.
- Manage front-line efforts to drive franchisee satisfaction.
- Influence and inspire franchisees to engage in FYZICAL brand and initiatives.
- Maintain regular communication touchpoints and provide feedback to senior leadership on any needed improvements.
- Develop and implement strategies to grow sales and maximize profit.
- Analyze franchisee performance and provide feedback, guidance, training, and encouragement in order to impact results.
- Proactively provide recommendations to senior leadership on how to leverage resources and opportunities to improve business results (e.g. new initiatives, upgrading equipment, new technology advantages).
- Stay current with industry trends to enhance FYZICAL’s value proposition.
- Responsible for managing several franchise accounts, often being the face of FYZICAL support operations and compliance.
- Ensure that new and established franchises meet monthly, quarterly, and yearly objectives and offer ongoing support to attain preset goals.
- Alert the Sales team of any potential expansion territory by franchise.
- Offer feedback based on quantitative and qualitative information and provide recommendations on growth status to senior leadership.
- Monitor franchisee key performance indicators (KPI’s) to ensure best practices are demonstrated.
- Escalate and resolve areas of concern as raised by franchisees.
- Update the FRM/CRM and ensure account communication is efficient and effective.
- Coaching physician liaison for growth opportunities.
- Conduct and attend regional meetings for assigned region.
- Develop and implement solutions and processes to achieve desired operational results to move the business forward and enable growth.
- Requires excellent organizational and interpersonal skills.
- Ability to proactively prioritize needs and effectively manage time.
- Ability to think critically and take action in critical situations.
- Ability to communicate candidly and effectively, both written and orally.
- Ability to thrive in a fast-paced dynamic culture.
- Comfortable handling multiple projects/issues with a high degree of complexity and be able to prioritize to provide the biggest impact regarding customer service.
- Aptitude to think critically to appropriately assess situations and make decisions and/or recommendations accordingly.
- Serve as a liaison between the Regional Franchise Advisory Council and the operations team.
NON-ESSENTIAL FUNCTIONS
Leads by example and exhibits teamwork while promoting the core philosophy of FYZICAL.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
- Communicate and converse, maintain a stationary position (standing and sitting), move/traverse, kneel and bend.
- Use fingers and hands, handle, feel, and reach with hands and arms for extended periods of time.
- Occasionally required to climb or balance; stoop; kneel, crouch, taste or smell.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus.
- Light to moderate lifting is required.
- Ability to uphold the stress of traveling.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Moderate noise (i.e. business office with computers, phones, and printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period of time.
EEO STATEMENT
FYZICAL, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FYZICAL LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
FYZICAL, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of FYZICAL, LLC employees to perform their job duties may result in discipline up to and including discharge.
