Senior UAV Operations Technician

Matternet - Menlo Park, CA

Full-timeEstimated: $83,000 - $120,000 a year
Matternet is looking for a Senior UAV Operations Technician to join our ever expanding US-based operations team! This role is essential to our expansion in the US, and will wear many different hats related to our flight operations, including helping launch new US-based networks, conducting demo operations for potential customers, providing training to new operators, and assisting with vehicle testing.

You Will:
Be an expert on the Matternet drone technology stack
Provide in-person and remote support for US and Global Matternet operations
Conduct demo operations for potential customers and help launch new networks
Provide training to new flight operators
Conduct vehicle test flights
Support root cause analyses of mechanical and electrical failures in vehicle equipment
Perform regular mechanical and electrical inspections of equipment
Complete on-site UAV burn-in and basic autonomous flights
Provide product feedback to engineering and manufacturing teams
Partner closely with customers and Air Traffic Control

You Have:
Significant experience building, maintaining and operating complex and custom multi-rotor UAVs
Strong familiarity with manned or unmanned flight safety best practices
Proficiency in reworking mechanical and electrical systems
Proficiency in mechanical and electrical quality inspection
Experience following Standard Operating Procedures
FAA Part 107 Certification
Availability to travel up to 35%

Great Additions:
Experience writing, editing, and implementing written procedures within the aviation industry or other highly regulated industries
Experience training or overseeing flight operations conducted by others
4+ years of experience in commercial or military drone operations experience
Manned-aircraft pilot experience
Customer-facing experience in a service industry
About Matternet

Matternet is the developer of the world’s leading technology platform for on-demand aerial delivery in urban environments. The company provides its technology platform as a service to healthcare, e-commerce and logistics organizations. In March 2017, Matternet became the first company in the world to be authorized for full operations of drone logistics networks over densely populated areas in Switzerland. Since then, Matternet has executed over 3,000 flights in Zurich, Bern and Lugano. In May 2018, Matternet was selected to carry out drone logistics operations for US hospitals under the FAA's drone integration program. In March 2019, Matternet and UPS announced a partnership to provide drone delivery services to US healthcare systems, starting from WakeMed Health in NC. Matternet is based in Menlo Park, CA and has 50 employees. Matternet's investors include Boeing, Daimler, Swiss Post and Sony.