Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family’s success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.
Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Rigor every day. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.
It is the responsibility of the VIP Guest Services Representative to provide exceptional personalized service and ensure all guests needs are met in a prompt and efficient manner. A VIP Guest Services Representative will assist Diamond casino guests from the time they arrive at the property to the time they depart, ensuring the guests expectations are exceeded. They have the ability to know all hotel/casino facilities and services, special events, and local attractions. A VIP Guest Services Representative must be able to initiate and engage in conversation in a professional and friendly manner while maintaining confidentiality at all times. He/she must present a professional appearance that guests will find appealing and approachable. All duties are performed in accordance with departmental, practices and procedures, as well as within the framework and intent of Caesars Service standards.
ESSENTIAL JOB FUNCTIONS:
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Job Type: Part-time
Salary: $14.00 to $16.00 /hour