NACA In-House Real Estate Agent


Full-time$60,000 - $100,000 a year
Compensation Range: $60,000 to $100,000+ (100% Commission with ability to exceed $100,000)

FLSA: Independent Contractor

Location: Nationwide Locations

Contact: Real Estate Department:


With more than 25 years of service directly on the front lines of the battle for economic justice, the Neighborhood Assistance Corporation of America (NACA) fights on behalf of working people against the subprime and predatory banking industry, and ensures that its members are able to build strong, stable neighborhoods through affordable homeownership in urban and rural areas nationwide. NACA has a tremendous track record of success assisting hundreds of thousands of homeowners and homebuyers and has over two million members. In keeping with its deep roots in advocacy, NACA now looks to grow its Boston-based headquarters team and become an even greater force in the future, both at the state and national political levels. NACA is also growing its local offices nationwide and adding additional ones to significantly increase the number of people and communities it serves with its extraordinary mortgage programs.

The NACA Real Estate Agent (“NACA Agent”) is an independent contractor to provide residential real estate broker agent services as an exclusive buyer’s agent to NACA Members. The NACA Agent is an in-house agent who works solely with NACA Members who receive NACA’s comprehensive counseling and access to NACA’s Best in America Mortgage. The NACA Agent has a thorough understanding of the NACA program and can facilitate NACA Members (“Members”) through the home buying process. There are many Members who need an agent who they can trust. The NACA Agent has access to Members at the initial Homebuyer’s Workshop, during counseling to become NACA Qualified (i.e. pre-approved), and who are NACA Qualified.

The NACA Agent provides comprehensive real estate services Members in identifying, contracting for, and purchase of a home that satisfies the geographical, pricing, and other criteria of the NACA Program. The Member must feel comfortable working with the NACA Agent and rely on agent’s comprehensive understanding of the NACA Mortgage process, real estate experience, knowledge of the local market, and negotiation skills. The Member is not pressured in any way to work with the NACA Agent and can change at any time.

Job Responsibilities:
Help the Member devise a housing search plan based on the Member’s needs, how much they want to spend and current market conditions. Sets proper expectations by explaining the NACA process, sequence of events, contracts, inspections, lender conditions, closings.

Guide and assist the Member through the home-buying experience, avoid potential pitfalls, and ultimately hand them the keys to their new dream home.

Property Showings - It is crucial that the Member is shown as many properties as needed until they find a home that meets their desired expectations and is within their maximum qualified mortgage payment and price range. The NACA Agent needs to show at least ten homes or more when necessary with him/her attending the showings to supports the Member and provides a better understanding of the market and their options. The Member is not to be pressured and afforded as much time as they need, even postponing the housing search for weeks or months as it is sometimes not the right time to purchase due to the Member’s personal circumstances or market availability.

Pursues and protects the interests of the NACA Member.

Remain knowledgeable about real estate markets and best practices.

Responsible for any escrow payment that is made by a Member and explains the default situations which could result in possible forfeiture of Member’s earnest money. Agent is required to maintain full and accurate records. All escrow amounts are to be deposited, held and disbursed in compliance with all applicable laws.

Educate Member about NACA’s renovation program (i.e. HAND) and property condition requirements providing up to date lists of inspectors and contractors. The NACA Agent CANNOT refer Members to specific vendors.

Develop networks and list of contractors and inspectors to assist Members and ensure active list of vendors is available.

Generates comparable market analysis to understand current house prices and options.

Assist Members in the preparation of purchase offers to seller or listing agent, including purchase contract, related addenda, amendments, and other documents. Provide access to property for agents, buyers, appraisers and various vendors as required to complete purchase and sale process and settlement of sale. NACA Agent must ensure purchase offers include the following NACA required verbiage: Buyer closing in NACA office with NACA approved Settlement Agent.

Submit executed P&S contract to the NACA Mortgage Consultant within 24 hours of execution via NACA website, fax or email.

Coordinates property inspection, wood destroying organism inspection and other inspections that may be specific to the region. Attends the inspection(s) with the Member.

Communicates with Mortgage Consultant to ensure loan is in process, confirm that timelines are met for appraisal, title commitment and survey, and assist Member to provide any missing information.

Confirms appraisal is complete, property met value and if not work with seller or listing agent to reduce the price.

Helps resolve buyer or seller issues that may delay closing or void the contract.

Assist Member to schedule contractors to evaluate, provide estimates or bids for any repair issues from inspections (if applicable).

Reminds and assists Member, if requested, in obtaining home owner’s insurance and confirms Home Owner’s Insurance Policy is in place and dated same month as closing appointment.

Cooperate with listing agents, buyers, appraisers and various vendors as required to complete purchase and sale process and settlement of sale.

Coordinate closing with Settlement Agent, Buyer and Seller/Listing Agent and walk-through inspections.

Ensure buyer has certified funds for amount due at closing.

Provide buyer with accurate contacts for utility transfers.

Attend closing and provide assistance if needed.

Participate in and assist with NACA sponsored home buyer training and education workshops provides visibility and an opportunity to interact with Members who may want to utilize a NACA Agent.

Home Buyer Workshop (two Saturdays a month) – Presentation to the many homebuyers taking the first step in the NACA program.

Purchase Workshop (every Thursday evening) – Members who are NACA Qualified beginning the housing search.

Preparation for NACA Qualification Seminar (non-qualified buyers). Works with Members going through counseling to become NACA Qualified.

Complete house visits for NACA Homeowners who are delinquent in their mortgage payments.

List properties for NACA Homeowners who have requested assistance selling their properties. If Short Sale, be knowledgeable in short sale process, specific lender requirements, submitting offers, obtaining relocation funds, and required documents.

NACA Agent is required to maintain full, accurate and complete files for listings and purchase transactions in compliance with NACA’s policies and all applicable laws.

Participating in other activities and campaigns as determined by NACA.

S/he is expected to have all of the following personal characteristics and professional experiences:

Communication: work effectively with members and NACA staff with ability to communicate effectively and productively in both speaking and writing.

Professional Skills: detail oriented and well organized, ability to work under pressure, ability to work independently with only general supervision, and strong problem solving skills.

Knowledge: comprehensive knowledge of mortgage lending and real estate.

Professionalism: demonstrates professionalism internally and externally. Creates and supports a positive work environment.

Customer Service: provide effective solutions and follow-up with members and others.

Computer Skills: strong data entry and typing skills with ability to work real estate software programs.

Mission Driven: energy and enthusiasm for NACA’s mission of community advocacy, neighborhood stabilization and addressing mortgage discrimination. Willing and able to participate in NACA’s aggressive advocacy campaigns and activities.

Time Demands:
The NACA Agent position is a full-time job working approximately 50 hours a week and as necessary to meet the demands of the job. He/she is responsible for setting the hours to meet the needs of the Members he/she working with which requires evenings and weekends. The NACA Agent also participates in NACA workshops, outreach and other NACA activities.

The NACA Agent is paid bi-weekly a fixed amount per closed loan where he/she is the designated real estate agent. This fixed payment is the same for all Members and is not based on the house price or the amount received by NACA. It therefore, incentivizes the NACA Agent to work equally hard for all Members regardless of their income or desired house price in obtaining affordable homeownership. The fixed payment amount is based on house prices in the area. Since the NACA Agent has access to many NACA Members without the need to find clients, s/he can focus on the Member’s transactions earning compensation between $60,000 - $80,000 with the opportunity to make over $100,000.

B.A. or B.S. – Preferred

High School Graduate or Equivalency – Required

Real estate courses – Highly Preferred

Real estate designations, professional Certifications and specialized knowledge - Preferred

The NACA Agent must be an experienced licensed real estate broker or agent in each jurisdiction in which he or she may provide real estate services. He/she must have a vast working knowledge of the real estate market, including grant and non-profit buyer assistance programs, price trends, neighborhood conditions and amenities. Candidates for the NACA Agent position need to exhibit the following:

Minimum two (2) years as Buyer’s Agent Representative.

Various property and transaction types with related contracts.

Understanding and explaining appraisals to clients.

Have closed a minimum of ten residential sales transactions within previous twelve months.

Closed NACA Transactions - preferred

Proven ability to manage a large volume of clients in various stages from prequalified to closing.

Experience with MLS, real estate contract form software.

Volunteer activities including with NACA - preferred

Active real estate agent and/or broker license in the jurisdictions serviced by the NACA office.

Applicants must complete the application at

NACA is an equal opportunity employer. Minority and bilingual individuals, particularly those who speak and write in Spanish, are strongly encouraged to apply.

To follow-up and for inquiries regarding this and other positions contact NACA's HR Department at or call NACA at 888-297-5568.

This job description is solely for descriptive purposes and the responsibilities may change. It does not constitute a contract for employment, and all employment at NACA is at-will.