NEIGHBORHOOD SERVICES PROGRAM COORDINATOR

City of Surprise, AZ - Surprise, AZ (30+ days ago)


The hiring salary range is $21.67 - $27.08 per hour

Job Title: NEIGHBORHOOD SERVICES PROGRAM COORDINATOR
Department: Human Services & Community Vitality
Reports To: Neighborhood Services Program Supervisor
FLSA Status: Non-Exempt
Job Status: Full-time; Classified
Pay Grade: 108

SUMMARY
Under general direction, incumbents direct and coordinate the Community Development Block Grant (CDBG), Neighborhood Stabilization Program (NSP) and the Home Investment Partnership (HOME) Programs. Incumbents are responsible for overseeing the draft and review of annual CDBG and HOME contracts, construction contractors, as well as sub-recipient projects and contracts. An incumbent also serves as the Fair Housing Officer for the Neighborhood Services Division and is responsible for providing Fair Housing. Other responsibilities include overseeing the process of preparing and submitting the annual performance report on federal funds which defines and justifies the year's expenditures and yearly achievements for the Department of Housing and Urban Development (HUD) and overseeing the CDBG annual plan and 5-year plan, and additionally, performs related duties as required for neighborhood revitalization, reinvestment, housing, and social service programs as necessary. This can include supporting other city departments with revitalization and market data, and coordinating with outside state and federal agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.
  • Coordinates, evaluates, and ensures compliance with day-to-day operations of HUD grant programs and other revitalization initiatives
  • Provide customer service to residents that inquire about community resources to include file intake, applicant interviews, and resource referrals
  • Coordinates with applicable internal and external requirements the development, evaluation, and implementation of program goals, objectives, activities, and strategic initiatives, assesses consequences and outcomes of programs
  • Identifies funding sources and participates in writing and administering grants as contractually required. Oversees procurement process as it relates to grant funded activities to ensure compliance with grant requirements. Oversees grant sub-recipients and conduct regular audits to assure grant compliance. Coordinates with all relevant departments in order to properly execute Revitalization programs and meet grant compliance requirements. Completes internal audits of grant funded programs to assure adherence to internal program guidelines as well as contractual grant requirements
  • Serves as a liaison for program activities; coordinates program activities with other internal departments and external Federal, State and Tribal agencies. Manage and direct volunteers as necessary with relation to community investment events
  • Completes necessary reporting to Housing and Urban Development under the IDIS and DRGR system
  • Compiles and analyzes data; prepares and reviews related reports and correspondence. Completes required environmental reviews as necessary
  • Performs field inspections of homes, construction projects, rehabilitations projects, and maintenance activities as necessary
  • Assists in developing and monitoring program budgets
  • Conducts research to identify emerging needs, trends, and services related to assigned area of responsibility
  • Assist with the coordination of/or attend City meetings, advisory board meetings and public hearings as needed to effectively implement or assist in the success of neighborhood revitalization initiatives
  • Serve as liaison among tenants, housing project personnel and the persons of the community as it relates to Fair Housing outreach and education
  • Designs and implements marketing and/outreach materials to ensure public exposure to program offerings
  • Maintains regular attendance and punctuality
  • Performs other duties of a similar nature or level

SUPERVISORY RESPONSIBILITIES
None

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
  • Marketing and/or public outreach principles
  • Research methods to include trend mapping, survey methods, and focus group management
  • Applicable federal, state, and local laws, rules, ordinances, statutes, and regulations
  • Public relations principles
  • Case management
  • Conflict resolution
  • Budget administration principles
  • Program coordination principles
  • Principles and practices in assigned area of responsibility
  • Analytical methods and techniques
  • Technical report preparation methods
  • Grant contract administration practices
  • Community and city resources and codes
  • Program management principles and techniques
  • Building and code principles to include zoning
  • Sustainability principles
Skill in:

  • Using a computer and related software applications
  • Using modern office equipment

Ability to:

  • Prepare a variety of reports
  • Compile and analyze data
  • Monitor budgets
  • Coordinate program activities
  • Conduct research
  • Administer grants
  • Provide customer service
  • Resolve conflict
  • Coordinate activities in assigned programmatic area
  • Maintain inventory and supplies
  • Handling multiple tasks simultaneously
  • Conduct outreach activities
  • Preparing collateral and marketing materials
  • Plan, implementing, and managing program components
  • Interpret complex documents and codes and be able to relay information to interested parties
  • Identify emerging trends, needs, and services
  • Assess the consequences and outcomes of program initiatives
  • Ensure compliance with applicable internal and external program requirements
  • Interpret building and maintenance code concepts
  • Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
EDUCATION and/or EXPERIENCE
Associate's Degree and three years of directly related experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

CERTIFICATES, LICENSES, REGISTRATIONS
None

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.