Patient Registration Representative

Sierra Nevada Memorial - Grass Valley, CA (30+ days ago)3.8


Sierra Nevada Memorial Hospital has proudly served as the sole healthcare provider for western Nevada County for more than 50 years. Much has happened since the hospital opened in 1958, including additions in 1994 of a 68,000 square foot Outpatient Center, a comprehensive Cancer Center and most recently, the opening of the Sierra Nevada Diagnostic Center in the fall of 2006. SNMH is a licensed, acute care hospital providing a full range of services including cardiovascular, surgical, emergency and diagnostic. SNMH offers access to the SNMH Health Sciences Library.

The library features continuing and medical education for healthcare professionals, diabetes classes, prenatal classes, cancer support groups, and family caregiver classes. In addition, we have more than 90 board certified primary and specialty care physicians on our active and associate medical staff.

Responsibilities

Position Summary:
Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a
positive patient experience throughout the registration process.

Core Duties:
Appropriate patient identification
Collecting accurate and thorough patient demographic data
Obtaining insurance information and verifying eligibility and benefits
Determining and collecting patient financial liability
Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

Qualifications

Minimum Qualifications:
High School diploma, GED or equivalent
Thorough understanding of insurance policies and procedures
Working knowledge of medical terminology
Able to perform basic mathematics for payment calculation
Experience in requesting and processing financial payments
Intermediate to advanced computer skills

Preferred Qualifications:
Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred
Knowledge of charity care programs as well as the various government and non-government programs preferred