Product Management Consultant (Salesforce CRM)
Why Work at Dell?
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Product Management Consultanton our ITteam in Austin, TX. Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.
As Product Management Consultant you will work with a team and across business functions, envisioning our technical CRM features/modules and then working with vendors, architects, developers, UX and users to create and launch it:
Manage products through their entire life cycle, and support decisions regarding enhancements throughout the lifecycle until product End of Life (EOL)
Support business case for enhancements or new products
Lead requirements gathering and management; provide simple interpretation
Lead preparation for external and internal product events
12 years of experience plus a Bachelor’s degree (or 8 years plus a Master’s degree, OR equivalent additional work experience)
Product owner/product manager experience, preferably in the CRM space and technology/technical solutions industry
Strong collaboration and communication skills, including the ability to convey ideas effectively to both IT and business audiences
Strong technology skills relating to Customer Relationship Management implementations
Strong understanding of business goals and objectives as they relate to customer use cases and solutions
Excels in understanding competitors and their products as well as potential partner relationships for the product along with Business Development
Own the technical platform lifecycle, which includes defining the technical product roadmap, working closely with the cross-functional team on feature specifications, collecting/resolving requirements from all relevant stakeholders, and making decisions about implementation and resource trade-offs
Prioritize features and specifications, applying budget, timeline and other constraints
- Experience in a large scale, ecommerce environment is highly desired
- MBA preferred
- Dell Technologies experience is a plus
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.
Information-Technology Digital Sales Job ID: R055201