Job Overview
We are seeking a dedicated Dental Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office, providing essential administrative support within a dental environment. The ideal candidate will bring experience with Dentrix dental software, handling high call volumes in a multi-provider setting, and working in an out-of-network PPO commercial insurance environment. If you are detail-oriented and possess excellent communication skills, we encourage you to apply.
Why Join Our Team?
We offer competitive pay (starting salary is based on experience), comprehensive benefits, and a supportive work environment where your growth and success are our priorities. This is an excellent opportunity for someone who is looking to build a fulfilling career and advance professionally in the dental field.
Be part of a team that values collaboration, innovation, and providing exceptional care to our patients. If you're passionate about what you do and eager to grow with us, we’d love to hear from you!
*Please note that only candidates with relevant experience will be contacted for an interview.
Responsibilities
- As the Dental Office Administrator, you’ll manage the day-to-day administrative operations of our office, which include:
- Welcoming patients and gathering essential information, including insurance details, to ensure our records are accurate and current. Build strong relationships with patients, providing exceptional service across all areas of our practice.
- Deliver outstanding customer service to patients and visitors, both in person and on the phone, assessing their needs and addressing them according to our standards.
- Manage patient scheduling, including follow-up appointments, cancellations, and no-shows, to maintain high satisfaction and efficient appointment flow.
- Coordinate schedules for dentists and hygienists, focusing on customer service and ensuring a fully booked schedule.
- Support daily administrative functions, such as opening and closing procedures, printing reports, insurance entries, pre-determinations, new patient calls, and database management.
- Oversee patient accounts, financial agreements, and follow-up as needed.
- Present treatment plans, payment options, and financial contracts to patients, ensuring clear understanding and facilitating payment arrangements.
- Utilize third-party applications to support scheduling, patient communication, and overall patient experience.
About Us:
With over 10 years of experience serving the tri-state area, we have expanded to several Manhattan, Brooklyn, and New Jersey locations to better meet the needs of our busy clientele. Our mission is to deliver the highest quality dental care while surpassing customer service expectations. We are committed to providing compassionate, comfortable dentistry in a welcoming, relaxed setting. Our vision is to exceed patient expectations at every opportunity. We are dedicated to continuous improvement in our team’s expertise and professionalism, fostering a work environment that is both professional and enjoyable. We stay current with the latest advancements and invest in cutting-edge technology to offer our patients outstanding dental care in a comforting atmosphere.
Job Type: Full-time
Pay: From $30.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Application Question(s):
- Which dental practice management software have you used, and for how many years?
Experience:
- Dental Office Administration: 3 years (Required)
- Dental Insurance: 3 years (Required)
Work Location: In person
