User Acceptance Testing Analyst

American Express - Phoenix, AZ4.1

The Global Network Operations organization is responsible for the day to day operational management and development of the American Express Global Network. This position is a User Acceptance Testing Analyst and is part of the Global Merchant and Network Services team responsible for supporting test execution and validation across all Network Platform and Product Delivery "owned" applications (e.g. Authorizations, Clearing and Settlement, Digital, and SafeKey). This position is critical for leading business test activities across multiple Network initiatives.

Support and manage test execution and validation, working very closely with the business units and technology teams impacted by Network initiatives
Work closely with the UAT Test Manager daily for understanding of the project testing requirements
UAT test planning and coordination of testing activities
Gain a deep understanding of acquiring and issuing specifications to become a subject matter expert
Identify opportunities to streamline and utilize UAT tools
Transaction processing application experience is required
Good understanding of payment industry products like SafeKey, QR code, EMV, Wallet, etc.
Experience working on payment dispute systems will be a plus
Performing UAT on file-based processing applications is required
Testing tool experience - such as SOAP UI, Postman, LISA, etc. is required
Knowledge of a system of record for test cases/results and defect management tools like CA-Rally or JIRA
Hands on experience testing APIs is a must
Knowledge of working in a SAFE Agile delivery process (both Scrum & Kanban) required
Good working knowledge of MS software office tools such as Project, PowerPoint, Excel, and Word is required
Self-starter with attention to detail and strong analytical skills required
Ability to solve problems quickly and under deadline pressure while maintaining high quality
Excellent time management and follow up skills, with the ability to deliver on multiple concurrent priorities
Strong relationship building skills, with the ability to influence without direct authority
Proven verbal and written communication skills
Must possess high motivation, enthusiasm, and dedication to deliver results within strict time frames
Cross-cultural awareness and willingness to partner with both US and international markets, while meeting program objectives, are critical to the success of this role
Flexibility with work schedule required to accommodate business partners and testing globally

"Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.”

ReqID: 19002106
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 7, 2019, 12:42:45 PM