Learning and Development Manager

Verizon - Hilliard, OH3.9

What you’ll be doing...

As a Manager of Learning & Development you will be responsible for project management, strategic architecture and effectiveness of learning solutions supporting business initiatives. You will lead project teams in the design and development process from the needs analysis through evaluation. You will conduct scoping and analysis, prioritization of projects, recommendations of deployable learning solutions and develop key learning solutions along with project documentation.

Collaborating with stakeholders to determine learning needs and the best delivery approach.

Creating innovative learning solutions for sales, products, customer service, and employee development.

Managing projects to create effective learning solutions on time and on budget.

Evaluating program effectiveness and continuously improving our solutions.

Providing regular updates to senior leadership on progress and results achieved.

Specific to your role you will:
Make sense of the learning need and outcomes for both the learner and the business

Create Game Plan including Design Detail Documentation

Create learning resources and assessment

Prepare and plan execution of programs

Evaluate for business impact

Lead cross functional team in the design and development process

In parallel with Project Management responsibilities, creates high-profile, key learning solutions including but not limited to training proposals, presentations, learning solutions, measurements and return on investment which support the overall project before, during, and after launch timelines.

Negotiates best learning methods and development strategies with stakeholders.

Research and champion best in-class learning trends for innovative learning solutions.

Lead special large scale projects

Optimize content creation and curation

Keep current on digital content strategy trends and tactics to identify opportunities with target audiences and bring fresh ideas to internal teams and clients.

What we’re looking for...

What we’re looking for...

You’re energized by discovering the best new learning approaches and applying them to create engaging learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from managing projects to meet key learning objectives and then seeing the impact of strong learning programs on the performance of the business.

You’ll need to have:
Bachelor’s degree or four or more years of work experience.

Six or more years of relevant work experience.

Experience designing custom learning programs using alternative delivery methods.

Experience leading a team.

Built trusted relationships and influenced key stakeholders

Motivated and inspired a team to create strong learning outcomes.

Experience creating custom learning solutions using alternative modalities and technology.

Even better if you have:
Consulted with HR professionals and their business clients.

Knowledge of adult learning principles and training approaches.

Managed projects effectively balancing timeliness and quality in a fast-paced environment.

***Location Flexible in discretion of needs of the business***

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.