Full Job Description
HDI Sales Consultants (SC) are primarily responsible for selling Home Depot's do-it-for-me services to clients in their homes. Sales Consultants spend the majority of their time traveling to and engaging in professional sales presentations in customers homes. While at customers homes, SCs assess customer needs, recommend products that fulfill those needs, develop price quotes and present warranty information and financing options. They work with customers to complete the necessary sales contracts and paperwork. Sales Consultants are also responsible for generating leads inside their assigned stores and during scheduled lead generation events, maintaining relationships with assigned stores in an effort to drive their sales, attending meetings and participating in and/or facilitating training on HDI products and service offerings. Sales Consultants earn commissions based on their sales and are also eligible for monthly bonuses based on sales performance.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
80%- Conduct professional sales presentations inside customers homes. Complete assessment of customer needs while at their home. Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.
20%- Generate leads at assigned store. Participate in scheduled lead generation events. Develop/maintain relationships with store management and associates. Attend branch/team meetings. Attend store meetings and facilitate/participate in training on HDI products and service offerings.
NATURE AND SCOPE
This position reports to a Sales Manager.
This position has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel: Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Years of Relevant Work Experience: 1 years
Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Prior in-home sales experience
Prior home improvement industry experience
Prior experience with successful lead generation
Computer and application skills and use of varied technology (email, iPad, apps, etc.)
Knowledge, Skills, Abilities and Competencies:
Ability to work cooperatively as part of a team
Strong communication skills, both verbal and written
Excellent presentation skills
Strong customer service skills
Strong attention to detail