Full Job Description
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!
Our Culture of Ownership, Meritocracy and Collaboration
We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.
As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.
All posting locations: Glenview, Illinois, United States of America
Job Function: 07 - Quality
Department: 07 - 05 - Quality Assurance & Control (Vendor & Manufacturing)
Date Published: 03-Aug-2021
Job Type: Regular
Description & Requirements
This role is responsible for providing manufacturing quality program support to internal or external Sauces & Frozen factories. In this role- the individual will assist assigned factories in developing- implementing- and maintaining quality systems in compliance with applicable Kraft Heinz Company policies- regulatory requirements- and third party standards. This person will support plants in achieving Quality KPIs through commercialization and product risk assessments- participation in root cause activities- corrective and preventive action- and continuous improvement initiatives. This position provides quality systems leadership and support for issue resolution at assigned sites as needed. This individual will be responsible for providing guidance to assigned factories during internal and external audits- participate in HACCP validations- micro program assessments- allergen validations- Vulnerability Assessments and plant process audits. A successful candidate should have multiple functional job experiences and must be results driven- adaptable to change- have experience leading cross functional teams (e.g.- R&D- Micro/Food Safety- Marketing- Factory Quality- etc.) with or without direct reporting lines. This person will also work closely with other BU quality peers to ensure best practice sharing across the organization.
Lead Quality Improvement
Plant Programs-GMPs- Allergen Management- Lab and Analytical support- etc.
Kraft Heinz Quality Programs-Quality Risk Management Process (QRMP)- Golden Rules Compliance- Adherence to Quality Safety Policies (QSPs)
Kraft Heinz Commercialization Programs – ProjectNOW- STAR- etc.
Key KPIs/MBOs: Food Safety Index (Golden Rules & Consumer Complaint Reduction)- Golden Rule Adherence- Quality & Food Safety Assurance- Monitoring to Ensure Compliance
Other duties/ projects as assigned.
HACCP Compliance and Execution; Compliance with KHC and FSMA Requirements
Weight Control Ongoing Execution and Compliance
Regulatory or 3rd Party Audit Support
Factory- EM or Supplier Assessment (e.g.- QRMP- Platinum/Golden Rules) or Audit Support
Own Auditing Readiness:
Assure plants are audit ready at all times.
QRMP/ FSSC/QCMS Program Leadership
Plant Audit Preparation- Golden Rule and QRMP Assessments and Corrective Action Responses
Lead Continuous Improvement and Training Initiatives:
Plant Visits – Document Observations and Create Actionable Follow-ups.
Planning and Execution Against Quality KPI Improvement Plans
Training and Development of Plant Quality and support
Identification and Reaction to Emerging Trends (e.g.- Complaints- Hold Drivers) Through Robust Data Analysis and a PDCA Approach for Establishing Root Cause
Support to category and communication:
Special Situations Investigations- On-Site Factory Assessments (Boots on the ground)
Communication/Issue Escalation to Quality Leadership or Key Shared Stakeholders (e.g.- Risk Management)
Supplier Quality-Non-Conforming Raw Material Escalation and Support
SAP Support/Quality Data Systems/Meridian/ Quality Suite
Bachelor's degree in Food Science- or related field preferred.
Minimum 2 years’ experience in quality- R&D- or operations required.
HACCP experience preferred.
Green Belt/Certified Quality Engineer is preferred.
Familiarity with Kraft Heinz Quality Policies and Procedures is preferred.
Experience with ISO- and/or FSSC 22000 beneficial.
Capable of multitasking and being self-motivated (e.g.- managing multiple priorities and plants).
Ability to influence key internal and external business partners- assess and manage risk- and communicate across the supply chain required.
Willing to travel 25-50%.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity