Collects and processes blood and other specimens on all patient age groups according to established policies and procedures for clinical laboratory testing to ensure accurate lab results that will assist the physician in diagnosis and treatment. In doing so, obtains needed supplies, verifies patient identification, prepares skin site, and performs venipuncture and skin puncture according to established aseptic techniques. Labels specimens and transports them to the laboratory for analysis. Expected hours Monday thru Friday 830am to 500pm. Some holidays.
PRIMARY JOB RESPONSIBILITIES AND DUTIES:
1. Receives assignments, reviews labels and/or requisitions, and obtains required supplies and equipment necessary to carry out tasks. Travels to patient care units as necessary.
2. Performs specimen collection according to established phlebotomy policies and procedures for patient and specimen identification. Distributes specimens to appropriate laboratory areas for analysis and interpretation.
3. Instructs patients in specimen collection methods and procedures (i.e. urinalysis, bacteriology, drug screens), and obtains specimens for culture and analysis.
4. If employed by Long Term Care or Patient Service Center Departments:
Processes outpatient laboratory requisitions by reviewing them for completeness, ensuring appropriate signatures have been obtained, entering patient data, test requested, requesting physician information and billing information into the computer. Verifies billing and insurance information at the time of data entry.
5. Monitors inventory and restocks supplies as necessary in order to maintain inventory at established levels.
6. If employed by Long Term Care Department or Patient Service Center Department:
Drives personal vehicle to travel to client locations and SPHS facilities. Completes appropriate mileage forms on a daily/weekly basis to ensure proper reimbursement.
7. Performs various clerical functions in order to facilitate the efficiency of lab services. Follows up and resolves specimen issues. Completes reports and forms for documentation of quality assurance (e.g. daily logs, specimen management reports,).
8. Organizes workload to ensure that specimens are collected for testing within established time frame protocols. Assists co-workers to complete assignments as needed.
9. Provides clinical orientation and supervision for students and new or less experienced lab personnel.
10. Cleans, disinfects and performs general housekeeping of work area and/or phlebotomy basket on a regular basis in accordance with OSHA regulations.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
1. Work requires a high school level of educational development and up to one year of basic technical training in blood drawing and specimen collection technique, aseptic methods, medical terminology plus three months or less of on-the-job training and orientation.
2. Certification as a Phlebotomist preferred. A current driver’s license as required by the Commonwealth of Massachusetts. This license must be in good standing.
3. Work requires the analytical ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.
4. Work requires the ability to exchange information on factual matters, greet visitors, explain laboratory policies, and or relay patients’ needs to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients and their families, visitors, clients, hospital and/or laboratory employees.
5. Work requires providing direct patient care to pediatric, adolescent, young adult, adult and geriatric patients.
1. Requires prolonged standing, walking, bending, or other constant physical movements on a regular basis.
2. One or more unpleasant conditions routinely present and / or frequent exposure to occupational hazards or contagious disease which requires a minimum of standard precautions. Requires exposure to weather elements experienced during driving from client locations.
3. Some irregularity in scheduled hours because of overtime requirements, including weekend rotation on-call OR occasional stress due to periodic or cyclical workload pressures. Stress may be encountered on a daily basis. Scheduled hours may vary depending on needs of the Laboratory.
1. Reports to Coordinator/Manager.
2. May occasionally be requested to take a temporary leadership role on weekends, holidays, or when acting as dispatcher.