Reports directly to the Director of Videoboard and Event Production completing duties as assigned and including, but not limited to the following descriptions. Job Description: Sound systems throughout the building are controlled over internet protocol and require an engineer with deep and broad skill sets in computers, systems control and programming, analog and digital sound system design and operation, maintenance, troubleshooting and most importantly, show operation. The sound system at the stadium is extremely complex and requires an intimate knowledge of every part of the overall sound system including all of its idiosyncrasies.
With the large number of events taking place in the venue there is a high demand for A/V services. This includes small events with a microphone and TV set-up on club levels, sound systems for events on the show floor, distributing programming on the MATV system, A/V equipment storage and maintenance to NFL and College Football Games, and a myriad of other duties and responsibilities.
Knowledge, training and experience are required in use of a variety of equipment, software and technical programs. An understanding of the team and an ability to produce high-level content are also needed along with an ability to communicate effectively with all stakeholders.
With high-end equipment comes the need for a professional with both technical prowess and creativity. Skills are required in large venue audio, festival and concert audio, small event audio, field audio, post-production audio, equipment maintenance and programming, gear management, scheduling and inventory management.
In addition to Cardinal football games, there are also many events that require audio and video support for various purposes during the football season and during the off season. Being able to work with clients, multi-task, work on weekends, and handling the environment of live sporting events is an absolute must. It is important, especially during the football season, to have the ability to work in a team environment and in a fast paced work flow. Excellent organizational and management skills are a requirement.
As the scope and quantity of services grow there is an expectation that freelance, part-time and full-time employees will be trained to operate and maintain these systems in a capacity that maintains the Cardinals’ high standard of excellence.
Primary Job Duties: 1. Maintain and Support Installed and Mobile Audio and Video Event Support Equipment Responsibilities include Maintenance, cleaning, repair, monitoring, upgrade and documentation of all audio, intercom and sound control systems and related networks. The area includes Bowl, Club, Terrace and Event Spaces. Systems include both analog and digital systems. Problem resolution must be documented for future reference. Coordination and cooperation with the scoreboard engineering, building engineering and the IT department is required. 2. Event Audio Engineering and Video Technical Support Technical, audio engineering support and management duties, as assigned for all event and game presentation. Support is required for events held at University of Phoenix Stadium, the Arizona Cardinals Training Facility, Sportsman’s Park, Golf Courses and many other sites. These events may or may not be directly related to team activities and all stadium events are potential A/V projects. Content production support for game and event activities is required. Long hours, irregular schedules, weekend, evening and holiday work assignments are the norm. A good attitude and a commitment to teamwork is a must. 3. Event Space A/V Engineering Support Design and installation of A/V support equipment and structures both permanent and temporary. Project management including research, planning, budgeting, scheduling, documentation, installation and inspection are required. 4. Audio Department Operations and A/V Support Equipment Responsible for general operation including design, planning, problem solving, resource allocation, testing, scheduling, workflow, anticipating needs and problems and a general knowledge and ability to operate all audio equipment. Responsible for the organization and maintenance of all drawings, manuals and documentation, as related to sound systems and event A/V equipment. Includes creation and display of one-line drawings and compete audio system documentation and labeling. Maintaining repair parts, tools and supplies including cables and connectors. Conducts research, pricing, ordering, inventory, storage and documentation activities. Repairs and replaces tools and instruments as needed. Maintains control room and other related sound systems utilizing SMG, freelance and other vendors as needed. 5. Audio/Video consultation for other departments Assist in design and purchase decisions for other departments requiring A/V systems. This requires meeting with end users to determine how to best fill their needs using new or repurposed equipment. Depending on size of project, this may require generation of design documentation drawing or working with outside vendors to produce such documentation. 6. Management & Leadership Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to the team. Ensures that supervised employees understand and follow Club rules and policies as defined in the Employee Manual. Motivates team members and assesses performance. Provides help to management, including but not limited to hiring, training, development, performance evaluations, justification materials, budget and efficiency analysis. Communicates concerns and policies among management and team members. Maintains and develops the audio department’s staff and crew by setting clear objectives, organizing tasks, motivating, communicating, and developing the talent pool. Ensures company brand materials and physical working spaces meet or exceed established company presentation standards. Conducts team meetings to update members on best practices and continuing expectations.
Duties Include, But Are Not Limited To:
Ability to operate and design systems consisting of a multitude of audio, video, projection, and lighting equipment.
Perform preventative maintenance checks of stadium audio systems.Assist with management of equipment inventory.
Have an understanding of signal flow on a very large scale. Have an understanding of fiber optic cabling and connector types.
Have a proficient understanding of Madi and Opticore.
Have the ability to mix audio with a multitude of source types and destination types to an exacting standard.
Execute production meetings with specific goals
Interface with high-end clientele
Generate an annual audio department budget proposal.
Recommend equipment purchases; research new technologies and equipment for upgrades to the audio systems and inventory.
Operate or oversee the operation of stadium audio systems during football games and other events where audio support is needed.
Schedule repairs and perform routine maintenance to audio equipment; when advanced repairs are needed, schedule repair work and manage shipment and return of items in need of repair.
Design audio/video systems for Arizona Cardinals produced events.
Generate cost estimates for audio/visual event support.
Determine equipment needs for events, and place orders for equipment with audio video rental companies as needed.
Manage shipping and receiving of rental equipment, equipment repair and returns.
Train full-time, part-time and freelance personnel and operators.
Manage all projects and personnel in a manner that demands safety for employees and patrons as the highest priority.
Communicate with event coordinators and clients during all phases of production to ensure client needs are met in a timely fashion.
Attend pre-production and post event meetings with event coordinators and clients.
Supply events costs to event coordinators for preparation of final billing.
Coordinate with SMG, Event Coordinators, Security, Engineering department and vendors as needed during project management.
Ability to collaboratively work with and take direction from event coordinators, producers and clients.
Software and Systems in Use: Software
L’Acoustics Network Manager
QSC Qsys Designer
Riedel Artist and Director
Evertz Magnum Routing and Control
Rational Acoustics Smaart Live
Dante Networked Audio
Dante Virtual Sound Card
Microsoft Office Products
Bi-Amp DSP Controllers
Shure Wireless Workbench
Digico SD Series
Avid Digidesign Profile
Radio Active Designs Wireless intercom
Position Information: This position is part of the Videoboard and Event Production Team, Stadium Operations Department. This position is a salaried position and paid bi-monthly. The position reports to the Director of Videoboard and Event Production. Experience in ballpark, stadium or arena audio engineering is preferred. The candidate should be detailed oriented with excellent management, organizational, written and verbal skill. A proactive problem solver, possessing a strong work ethic and an ability to work all NFL home games along with all evening, weekend and holiday events is a must. A technical degree and eight years of engineering experience or equivalent is required.
This position is also responsible for mentoring, training, developing and supporting full-time, part-time and freelance employees operating equipment as related to audio/video services and applications. This position must work cooperatively with the Event and Systems Video Engineer to maintain systems and achieve departmental goals.
This position also requires the ability to perform the following on a regular and repeated basis without restriction or sustaining injury. Ability to perform physical labor under all types of outdoor weather conditions including; exposure to severe desert heat, cold winter nights, wet and dry conditions prolonged physical exertions, including standing, reaching, bending, pushing, pulling, carrying, lifting 50 pounds, twist from side to side, push heavy objects and carry small to mid-size tools. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.