Child Support Enforcement Officer

Sarpy County, NE - Papillion, NE (30+ days ago)


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B. Please be advised that if you advance in the application process, Sarpy County's Employment Policy requires that you submit to multiple background checks, including but not limited to a criminal history records check. Having a criminal history will not necessarily bar you from employment with Sarpy County as individual circumstances will be considered.
C. Sarpy County is a Drug-Free Workplace / Equal Opportunity Employer.
D. Sarpy County participates in E-Verify.
E. Positions are subject to Veterans' Preference (NOT APPLICABLE to internal promotions, transfers, or if given Veterans' Preference when previously hired by Sarpy County).
F. The employment application is required and is the only source of information used to determine if you meet the minimum requirements of the job. The application form must be completed in its entirety. Your application form will be rejected if it is not complete. You have the option to attach a resume, although it will not be considered as part of your application.
G. NOTE: meeting the minimum requirements does not guarantee further consideration for the position for which you applied.
H. Please be complete and accurate. You will not be allowed to change your application after you have applied for a position.

Under the general direction of the Deputy County Attorney/Child Support Division Lead and Administrative Operations Manager, the incumbent accurately performs a variety of skilled clerical and administrative work requiring considerable independent judgment. Maintains information of a confidential basis.


Accurately prepares, monitors, establishes, and enforces assigned child support enforcement cases referred to the department.

Gathers and reviews data required to prepare a variety of legal documents according to state requirements.

Interviews clients and coordinates child support enforcement-related activities of agencies in order to achieve effective enforcement.

Coordinates all factors of case activity assuring that all necessary components are completed and scheduled accordingly.

Drafts, under the direction of an attorney, petitions to establish paternity; stipulations and voluntary wage assignments; garnishments; and contempt actions to enforce support obligations from absent parents.

Analyzes data on particular cases to make a determination on appropriate legal action and/or related expenses (e.g. the purchase of health insurance for children) in order to effect referral to the attorney.

Schedules trial dates and times for court and files document related to court cases.

Schedules blood test date and time.

Attends court hearings to provide testimony, prepares notes for preparation of the final order, and monitors for issuance of orders.

Prepares and maintains all documents and statistical reports as directed by the Administrative Operations Manager.

Files documents with appropriate agencies to ensure time constraints of the cases are met.

Conducts administrative reviews for tax intercept programs, collection agencies and credit bureau programs on individual cases.

Researches and verifies information about absent parents; reviews and submits documentation to other jurisdictions (i.e. other states) to assist in support collection.

Serves as liaison to Department of Social Services or other regulatory agencies in case-related matters.

Types letters, correspondence orders, and drafts income withholding notices as directed and performs other related duties as assigned.

Maintains, monitors, and updates calendar and coordinates scheduling with staff on a continual basis.

Peripheral Duties
Negotiates repayment contracts and explains sanctions to non-custodial parents.

Operates listed office machines as required including state computer equipment.

Performs other related duties as required including clerical duties.


Education and Experience
Associate's Degree* in Social Work; Human Services, Paralegal Studies, Criminal Justice; Public Administration and

Four (4) years* of increasingly responsible related experience in a legal office setting.

*Approved combination of training, education, and experience that would provide equivalent knowledge, skills, and abilities may be substituted for the stated education and experience.

Necessary Knowledge, Skills and Abilities
Considerable knowledge and ability to use computers and Microsoft Office software.

Working knowledge of office practices and procedures and file maintenance.

Knowledge of applicable County policies as well as federal and state laws and regulations.

Skill in interviewing techniques.

Ability to meet and deal with the public.

Ability to establish and maintain effective working relationships with supervisors and employees.

Ability to effectively communicate in English both orally and in writing.

Ability to meet deadlines

Ability to maintain sensitive and confidentiality of all departmental communications, documents and information.

Ability handle stressful situations.

Ability to operate standard office equipment, such as a multi-line phone, typewriter, 10-key calculator, printer, scanner, copier, and fax.


The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit/remain stationary and frequently required to talk and hear (communicate/exchange information) as well as operate/manipulate equipment (e.g. using hands to finger, manipulate, or feel objects, tools, or controls). The employee is occasionally required to walk/move about, stand/remain upright, as well as reach, bend, and stoop. The employee must occasionally lift and/or move up to 20 pounds.

Noise levels are typically moderate. Specific vision abilities required include close and color vision as well as the ability to adjust focus.

Selection Guidelines
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.