Welcome to Yoga Joint!
Yoga Joint is a leader in the yoga industry, and we are always looking for team members who are excited to join our growing brand and who are truly passionate about yoga and its many benefits to overall wellness. Our team members have a positive, can-do attitude, are energetic, people-centric, and are truly excited to join our exceptional company!
A key member of our front desk "Member Experience Associate (MEA)" team is our Lead MEA. This position assists your fellow MEA team members in their role including the importance of having our studio always look, sound, smell and feel professional and welcoming and that it is up to our brand standards to ensure the best member experience possible. The Lead MEA will work with the MEA team to guide them operationally to make sure they understand the importance of the member experience and in paying special attention to the overall studio appearance including bathroom facilities, laundry area, and hot yoga room.
If you are professional, diligent in carrying out your tasks, and comfortable providing support to serve as a leader and mentor of the MEA team, we would love to hear from you! As Lead MEA, you will work closely with our Studio Manager to learn new functions of the studio in regard to operations, sales, retail and admin which are all geared towards making our studio run efficiently and successfully. This is an exciting opportunity for the right candidate who is confident in being a role model to others and assisting in training and onboarding new team members and wants to develop a management skillset.
Some Key functions of this role:
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Learn and develop a solid understanding of all aspects of the MEA role in order to offer support and guidance to the MEA team
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Emphasis on customer experience and making sure the member experience and new guest experience are exceptional
- Lead the in-studio sales and new member onboarding processes to drive revenue
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Lead and execute the retention process geared to increase the length of stay for our members
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Focus on the importance of maintaining a clean, well-stocked and cared-for facility
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Have a growth mindset necessary to learn and grow as you develop your skills
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Accept challenges with a positive attitude and professional demeanor
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Handle member concerns in a respectful, objective manner with the goal of resolution
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Responsible for quick and efficient yoga room turnover in between classes
This is an hourly, full-time position (30-40 hours per week) and we have several shifts within our studio. For this role, having Open Availability is required to be considered as a Lead MEA.
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Morning shifts (starting at 5:30am)
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Afternoon shifts (starting at 4:00pm)
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Weekend shifts
Note: Upon interview, a full job description will be provided with further duties of this role
Here's what’s in it for you:
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Competitive rate of pay with a monthly Bonus potential
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Flexible schedule
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Benefits, PTO, 401K, and Holiday Pay (for eligible employees)
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Supportive management
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Complimentary Yoga Joint membership for you and one for your designated guest
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Discounts on branded retail
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Fun, passionate team and environment
Yoga Joint Company overview:
We are South Florida’s premier Hot Yoga studio. We are a modern, heated yoga/fitness-based brand aiming to help people understand the physical and mental connection which yoga provides, and how your state of mind creates your reality. Using state-of-the-art technology and unique teacher training, Yoga Joint appeals to a wide audience to get as many people on their mats as possible. Our two styles of classes, Flow and FIIT, create a paradigm that allows the student to achieve the ultimate SHIFT in their life.
Yoga Joint provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. We are committed to promoting and upholding a diverse, equitable and inclusive environment for our employees, members and all who enter our Yoga Joint studio.
What We Stand For:
Our Mission:
To provide our members with personalized service and a physical, mental, and spiritual workout rooted in Yoga.
Our Vision:
To inspire people through meaningful fitness and mental transformation.
Our Values:
Live the Brand – We attend Yoga Joint classes regularly and practice a healthy lifestyle
Lead by Example – We display the behavior we need to see in our team
Embrace Change – We lean into change and adapt with a positive attitude
Member Experience First – We always begin with the question, “How does this affect the member experience?”
Have a Growth Mindset – We embrace the challenge because we want the change
Get to know Yoga Joint!
