PT/OC Direct Care Associate -DD Residential - PT $16.53/hr

Hampton-Newport News Community Services Board - Hampton, VA (30+ days ago)3.3

Part-time hourly rate $16.53


The Community Services Associate II is responsible for providing direct care in the private home, residential facility, center based and community based sites; in conjunction with assisting the Program Supervisor in providing direct service treatment and case coordination for adults with Developmental Disabilities.

I. IMPACT: Immediate health and welfare of client is directly affected by work of this class. Activities of incumbent can promote successful community integration for the client and assist in preventing unnecessary institutionalization.

II. LATITUDE: Day-to-day work is performed independently with regular consultation and frequent follow-up from the Program Supervisor. Work is guided by the Individual Service Plan, program policies, guidelines and instructions.

III. RESPONSIBILITY FOR THE WORK OF OTHERS: Class supervises no staff; however, supervision is exercised as Shift Leader during work shifts.

IV. INTERPERSONAL CONTACTS: Continuous contact with clients and other staff in planning and providing client services. Regular contact with family members and members of other agencies providing services to clients, such as social workers, employers, physicians and Case Managers.

V. DIFFICULTY: Appropriately relating to a variety of client personality types requires use of judgment and discretion in emergency situations resulting from client medical or behavior problems involve timely and responsible decision making. Incumbent must deal with a variety of other human services officials implementing services plan delivery.

VI. COMMUNICATIONS: Work involves regular oral and written communication with Program Supervisor, Case Managers, clients, employers, and families. Work also requires written documentation such as reports, quarterly/annual reviews, business communications, client progress notes, etc.

VII. EQUIPMENT/FACILITIES RESPONSIBILITY: Incumbent will be responsible for equipment at residential sites such as vehicles, adaptive equipment, TV’s, Microwave ovens, stoves, dishwashers, recreation equipment and associated furnishings.

VIII. WORKING CONDITIONS: Work is performed in residential sites, private homes, center based and community based sites. Incumbent works at the facility, site or in the community during assigned shift. Frequent outside activities expose incumbent to elements of nature. Some clients can be abusive. Work hours often include day, evenings, overnights and weekends. Supervisor may not be on site during these times.

Good knowledge of Developmental Disabilities, autism, and other developmental disabilities.

Demonstrated skill in working with adults with disabilities.

Very good oral and written communication skills.

Ability to establish and maintain effective working relationships with clients, families, employers and other service provider staff.

X. LICENSURE: Valid VA driver's license. CPR Certification.* CPI Training. Medication Training (as required by program). First Aide Certification*. Valid Virginia CNA license (if applicable). Food Handler Certification.

  • May be obtained within first 30 days of employment.

Obtain, develop and create training materials and/or activities necessary to enable clients to reach their goals.

Monitor special medical conditions, i.e. seizures, diabetes, special diets, physical disabilities and dual diagnosis.

Serve on committees relevant to the needs of the program and/or participants, i.e. safety committee, incentive committee, decorating committee to improve the overall appearance of the facility, planning committee for staff activities.

Recommend revisions to be made on treatment goals to better serve the client’s specific needs.

Responsible for the collection and dispersement of funds for clients.

Maintain accounting records and disperse receipts to parents and guardians.

Builds a positive and realistic image of all programs within the community.

Maintains client documentation as required by program standards; i.e. Medicaid, licensure, social services, CARF, program policies and procedures, etc.

Maintain orderly confidential files.

Ensure client’s personal Hygiene.

Ensure meal preparation and/or feeding of clients as directed by supervisor or family.

Assist and perform household services as are essential to client care and/or facility upkeep.

Interact appropriately with clients, families, employers and other service provider staff.

Report any difficulties/problems to the designated Supervisor of the appropriate program.

Safeguard the health, safety and civil and personal rights of all clients/families.

Safeguard the confidentiality of clients and records pertaining to clients.

Dispense medication.

Perform other job related duties as assigned by Supervisor.

Represent program on committees and attend various meetings as requested by supervisor.

Interface with other human services officials engaged in providing services to client (social workers, case managers, physicians).

Provide training and assistance as related to individual client service plan.

Complete incident reports as necessary.

Conduct fire drills when required.

Transports clients as necessary.

XII. PHYSICAL REQUIREMENTS: Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. Some running after clients, lifting from 100-300 lbs, walking up and down stairs, pushing and pulling wheelchairs 275-350 lbs, assisting clients on and off vans, and some kneeling and crawling. Associate's Degree in Human Services and one (1) year of experience in working with adults with Developmental Disabilities, or mental illness OR two (2) years' experience in working with adults with Developmental Disabilities, or mental illness, OR Virginia licensed CNA and one (1) year experience in working with adults with Developmental Disabilities, or mental illness.

Valid Driver's License.