Scheduled to open in 2019 and located on 20 acres off the Dallas North Tollway in northeast Collin County, Texas Health Hospital Frisco will feature a 325,000-square-foot, 80-bed acute care hospital that will include a 24/7 emergency room, surgical services, women’s services and a neonatal intensive care unit (NICO).
The 120,000-square-foot medical office building will house primary care practices and a multispecialty clinic. Offering this broad range of clinical specialties in one location will bring comprehensive health care to Northeast Collin County, exceeding the unique needs of each individual and the collective well-being of the community.
The President of Texas Health Hospital Frisco (TH Frisco) will plan, direct, and coordinate the activities and functions of the hospital’s facilities through the administrative offices and the medical staff. He/she will promote a culture in line with THR’s Mission, Vision, and Values and actions in line with THR’s Promise Behaviors. The President will work to advance physician engagement and to promote effective employee, governance, and community relations. He/she will prioritize continual improvement in operational effectiveness and clinical and service excellence.
The executive management team for the TH Frisco hospital will consist of the hospital’s president, chief medical officer, chief nursing officer and chief financial officer. The President shall be appointed by the unanimous vote of the Board of Trustees. The President shall report to the Board of Trustees and shall have the authority and responsibility to manage and operate the Corporation in all of its activities. The Hospital President will hire and supervise the hospital’s chief medical officer, chief nursing officer and chief financial officer.
TH Frisco will be part of the THR North Zone and the president, chief medical officer, chief nursing officer and chief financial officer of TH Frisco will participate in THR officer meetings and councils attended by the management teams of other THR jointly-owned hospitals. The “THR North Zone” means the geographic area that includes and consists of the hospitals operated by THCDS, TH Allen, or TH Plano, and the other THR hospitals and facilities located within such geographic area as defined by THR
The President has the following duties and responsibilities:
Participate and add value in establishing strategic zone priorities, goals and objectives. This leader will partner with zone leaders in the development, implementation and management of clinical, service and operational plans to address continuum and integration opportunities throughout the zone. Serve effectively on various THR zone councils and committees to increase and enhance intra-zone cooperation and advance system initiatives.
Responsible to execute the operating direction / vision for the hospital in support of zone strategic and operating plans. Work with the hospital senior leadership team, medical staff leaders, THR Governance and THR zone and system leadership to implement and execute operational plans in order to achieve hospital, zone and system objectives.
Promote clinical integration, improvement and alignment to advance patient outcomes while monitoring quality outcomes and maintaining continuous readiness for regulatory inspections. Instill a culture devoted to hardwiring safety initiatives and committed to achieving and sustaining clinical quality targets and reducing variation from standards of care within zone hospitals. Work collaboratively in an environment with system and matrixed reporting relationships for the achievement of nursing and quality initiatives.
Responsible for ensuring the achievement of the hospital's goals in the area of satisfaction (patient, physician and employee), patient safety, clinical and non-clinical quality and operational performance. Responsible for pursuing and achieving the goals of specific zone initiatives.
Responsible for establishing and maintaining positive collaboration and working relationships with physician leaders. Advance physician engagement to implement agreed upon best practices and to reduce variation in care within the shared governance framework. Create a culture of physician support and confidence and collaboration with THR's mission, vision and zone strategies.
Represent the hospital in the community through active participation and engagement. Establish and maintain relationships with business, civic and government entities to position the care continuum within the zone as an important component to the economic and medical health of the community within the zone. Be personally visible in the community through participation in various civic organizations and serve as a spoke person for the hospital. Actively support the philanthropic goals of the system with the hospital board and within the community in the zone.
In conjunction with CNO and CMO implement strategic objectives for TH Frisco that may include service line growth in orthopedics, advanced services and heart/vascular, as well as continued expansion/renovation of the campus consistent with service line priorities including bringing new capital projects online/performing at planned levels (ICU, IR Suite, OR, Cath Lab).
Develop innovative ideas/strategies that will strengthen TH Frisco’s position in their competitive market, and in conjunction with (Entity) triad, Zone, and corporate leadership prioritize and pursue appropriately.
Strengthen TH Frisco’s triad leadership team’s collaboration and efficacy.
Identify innovative strategies to maintain/grow TH Frisco’s engagement with physicians.
Maintain/improve employee engagement while implementing cost saving/productivity initiatives.
Individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. This role requires the ability to solve problems, think outside-the-box, and be resourceful; must be result-oriented, a quick learner and self-starter. The requirements listed below are representative of the knowledge, skill, and/or ability required to build THR's culture for action.
Education and/or Experience:
Master’s degree in Health Administration or other health related field, Management, or Business. Diplomat or Fellow in the American College of Healthcare Executives preferred.
Minimum 5 years of progressively increasing, administrative and operationally intense experience with revenue generating responsibility. Prefer 3 years of experience as a hospital president or similar role. Experience in the pre/post-acute care settings is also preferred. Must have a knowledge and understanding of the issues facing the delivery of healthcare across the continuum of care services.
A track record for developing strong, trusting, collaborative physician relations and an appreciation for and experience in partnering with and understanding the dynamics of a mixed model medical staff. Experience in managing physician and organizational conflict.
An appreciation of the role of Information Technology in healthcare delivery, including its role in advancing the quality and safety of an organization and the importance of IT integration across numerous environments and settings.
Proven track record leading group facilitation, leadership development, team building, performance management and driving cultural and other change management.
Experience developing and implementing a continuous improvement culture with a strong familiarity of process improvement methodologies and systems that sustain an environment of quality and cost improvement.
Track record of leading a profitable, well-regarded hospital within a highly-competitive market and sophisticated demographic.
Desired Personal Characteristics:
Is mission-inspired ~ models a passionate commitment to the Mission of THR, and ensures the long-term viability of our mission through decision-making and inspires others to do the same. Demonstrates the ability to integrate the Promise and core values of respect, integrity, compassion, and excellence into programs and services
Is not ego-driven, nor credit-taking. Embodies shared leadership and is a collaborative, deliberate and direct decision-maker. Has a record of functioning as a high-impact, low-ego leader who thrives in a team setting, motivated by the advancement of the organization, as well as representing a strong role model and mentor.
Displays innovative thinking with vision. Displays excellent conceptual and planning skills appropriate to a position with responsibility for the total continuum of health care delivery services.
Possesses a balanced understanding of clinical, business, and management requirements for various types of health care services, including knowledge of integrated delivery systems.
Demonstrates superb interpersonal and communication skills to effectively engender confidence and trust.
Has tenacity and perseverance in the face of challenges and can overcome obstacles to get things done. Approaches and deals with conflict creatively and constructively.
Builds credibility and drives outcomes at the highest level; is able to operate effectively within a geographically (zone) defined organization.
Demonstrates proven ability to lead organizations in the development and implementation of large scale change efforts through influence - creating broad organizational buy-in, excitement and commitment.