ANALYTICS ASSOCIATE III - REVENUE MANAGEMENT & DECISION SUPPORT

Presbyterian Healthcare Services - Albuquerque, NM3.6

Full-time
Summary:
Perform data research, analysis, prepare reports to communicate results, and support development of appropriate reporting/analytics solutions. Analyze and synthesize related and seemingly unrelated data into an audience appropriate story to support the business initiatives, accreditation, and regulatory compliance. Act as a data steward and maintain the analytical foundation through business definitions and design of data marts to ensure integrity and reliability of analytics. Serve as a liaison with internal business units and external entities to support reporting/analytics efforts

Responsibilities

Project Management and Execution:
  • Interface with internal business units and external entities (i.e. vendors, regulatory agencies) to manage requirements gathering, maintain work plan, coordinate activities, maintain effective communication in support of reporting/analytics
  • Support intake requests across the business units; present, process, analyze, and interpret, impact to internal and external stakeholders for cross-departmental or enterprise initiatives that are accurate, complete, timely, and effective in support of business initiatives, accreditation, and regulatory compliance
  • Discern patterns and correlate diverse set of information, conceptualize and then translate ideas from abstract to concrete, determine appropriate level to conduct analysis, and navigate efficiently between levels of detail to transform data into an audience appropriate story that can be used to support business decisions, identify solutions to problems, or answer questions
  • Accurately interpret, understand, evaluate, select, and recommend appropriate alternate reporting/analytics that are innovative and sophisticated achieving quality and work/process improvements to support the business decision
  • Obtain data, execute reporting/analysis, perform interpretations and conclusions, and prepare recommendations
  • Validate reports/analysis to ensure accuracy via comparison to internal and external benchmarks and use of peer review as appropriate
  • Transform data into an audience appropriate story that can be used to support business decisions, identify solutions to problems, or answer questions.
  • Maintain complete documentation to ensure requirements have been met, and results are accurate, repeatable, and reproducible.
  • Act as a data steward maintaining and ensuring data integrity; manage research concerning data anomalies, work with other departments to identify solution or workaround, and communicate outcomes and impacts to other departments as appropriate
  • Support translation of business requirements and unstructured business issues into data analytic problems
  • Perform, monitor and manage other reporting/analytics functions as and when required
Training and Guidance:
  • Serve as a resource/educator to internal/external customers and peers regarding appropriate use of data and BI tools ensuring accurate and advanced understanding/use of reports/analytics/data and increase technical capability of tools
  • Support audit and monitor progress of team members supporting the reporting/analytics process and providing feedback to senior analyst/manager
  • Assist senior analyst/managers in determining the best content to share with others; support other team members in knowledge sharing best practices
  • Support work flow management of the analytics associates ensuring reliability, integrity, and timeliness of end products
  • Coach and assist team members to ensure continuous development
Thought Leadership:
  • Participate in developing presentations/publications/point-of-views with senior leadership within the Analytical Organization (AO)
  • Contribute towards and assist senior leadership in developing a year-end value story to demonstrate value of the team and their contribution to progress towards the AOs and PHSs goals.
Qualifications

Bachelors degree in Business Administration, Information Systems, Business Statistics and Analysis studies or 6 years of additional experience can be substitued in lieu of degree. At least three years experience in data compilation, analysis and reporting, and utilizing appropriate tools. Demonstrated skills in leading a team through standard processes or projects. Must demonstrate strong analytical skills/capabilities, communication skills (verbal and written), project management and presentation skills/capabilities. Strong working knowledge and/or experience with Microsoft Office products, relational databases, and other analytical tools. Prior Business Objects and health care experience preferred. Excellent written and oral communications is a MUST.

Education:Essential:
  • Associate Degree
Education specialization:Essential:
  • Business
Preferred Qualifications:
Business Skills:
Experience in: Healthcare Revenue Cycle, Revenue Management, Finance, HIM, Clinical Documentation Improvement (CDI)
Consultant skills

Technical Skills:
Tools: SQL, SAS, Tableau
Epic Certifications

Competencies and skills:Essential:
  • SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
  • SKILL-Written communication
Nonessential:
  • Analytics skills
  • Planning and coordinating organizational change
  • Anticipating & Addressing Customer Needs
  • Functioning as an Effective Contingent Member
  • Acquiring & Applying Superior Skills to achieve Quality Outcomes
  • Functioning as an Effective Team Member
Benefits

Benefits
Benefits are effective day-one (for .45 FTE and above) and include:

Competitive salaries
Full medical, dental and vision insurance
Flexible spending accounts (FSAs)
Free wellness programs
Paid time off (PTO)
Retirement plans, including matching employer contributions
Continuing education and career development opportunities
Life insurance and short/long term disability programs

About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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