Full Job Description
Services for the UnderServed (S:US) drives scalable solutions to transform the lives of people with disabilities, people in poverty, and people facing homelessness: solutions that contribute to righting societal imbalances. Founded in 1978, S:US works with 35,000 individuals and their families every year to create pathways to rich and productive lives by offering housing, employment, skills-building, treatment, and rehabilitation services.
We are currently seeking a Director of our START Program:
START is a comprehensive model of service supports that optimizes independence, treatment, and community living for individuals with IDD and behavioral health needs. In the 2002 U.S. Surgeon General’s Report on mental health disparities for persons with intellectual/developmental disabilities,
The START Director will provide community-based crisis intervention services for individuals with intellectual and developmental disabilities (IDD) and mental health needs.
Supervise Assistant Director, Clinical Director, and Resource Center Director
Establish community linkages
Familiarize and become knowledgeable of regulatory requirements.
Serve as liaison to community network partners
Act as representative of the START team in the community
Coordinate trainings utilizing expertise of psychologists and psychiatrists, team leaders, and specialists within the community
Maintain communication with other regional START directors
Respond to requests from state agencies for data and program information
Provide support clinical team and resource center 24/7/365
Collaborate with other members of the START leadership team to monitor quality of START service delivery and assure fidelity to the START model
Participate in and complete the START Coordinator Certification training process
Ensure staff onboard meets the ratio of 50% certification rate CSS requirement.
Enter, monitor and assure data entry for all team members in the START Information Reporting System. Use data to inform programmatic decision-making.
Interpret changes/revisions of all regulatory standards as they occur.
Develops and/or revises CSS plans for individuals requiring START services. Ensure timely team submission of BPIR tools and follow-up with tier level from the Regional Office. Monthly treatment plan review and ensure service delivery notes. Service delivery note needs to reference amount of contact received specific to BPIR tier level.
Ensure program fiscal viability- CSIDD billing structure. Ensure regional office approval for SPA/CSIDD services within five business days.
Maintains and organizes monthly tracker is submitted to local regional office with active cases and tiers level.
Access crisis team services as deemed necessary to stabilize individuals in crisis.
Access stakeholders and community referrals to support NYSTART team and individual enrolled in service.
Ensures operational efficiencies and manage staff caseloads.
Arrange in collaboration with case manager specialty services as needed based on treatment plan recommendations.
Manage SPA/CSIDD NYSTART staff schedules and meeting the need for Tier 1-4 enrollees. Assures recommended contact with those served based on BPIR tier score level. Billing documentation contemporaneous.
A minimum of a master’s degree in social work, psychology, counseling or other human service field with 2 years’ experience working with people with IDD and behavioral health needs
2 years’ supervisory experience
Experience collaborating with community service systems
Must be a certified START Coordinator or can complete the START Coordinator certification process within 6-12 months of hiring
Preferred prior experience as a START Coordinator and/or START clinical team leader preferred
Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment at 646-565-5894.
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays