Sales Floor and Fitting Room Recovery Associate

JCPenney West County - Des Peres, MO

TemporaryEstimated: $23,000 - $31,000 a year

Welcome to the holiday hiring season! We invite you to apply for our seasonal holiday positions here at West County.

The successful candidates for this position will exceed expectations regarding punctuality, attendance, and availability. Required performance characteristics must include self-starting, highly energetic, and results driven traits. Those candidates who achieve and exceed these core standards can expect growth and advancement opportunities.

 Customer Service & Sales

- Greets and assists customers in finding products and delivers outstanding customer service - Demonstrates WORTH behaviors consistently

- Partners with other team members when additional support is needed

- Actively listens to customer issues in a calm and agreeable manner to resolve problems

 door to floor / Restock / RFID & Inventory

- Follows placement directions to effectively place set merchandise statements

- Contributes to merchandise receipt and reverse logistics processes

- Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.)

- Contributes to the Shoe on Display restocking process, including mismates and stockroom organization

- Contributes to the restock program to identify replenishment opportunities

 Planogram and Visual Environment

- Assists with the planogram processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance

- Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale

- Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment

- Contributes to the execution of visual elements to support merchandising statements

- Responsible for stockroom maintenance

- Omnichannel - Assists with the process including orders and aged and undelivered orders/returns as needed

- Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed

 Performance Standards

- Supports company shrink and safety initiatives

- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Job Type: Temporary


  • Relevant: 1 year (Preferred)
  • retail sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)


  • Morning (Preferred)
  • Mid-Day (Preferred)
  • Evening (Preferred)

Working Days:

  • Monday (Preferred)
  • Tuesday (Preferred)
  • Wednesday (Preferred)
  • Thursday (Preferred)
  • Friday (Preferred)
  • Saturday (Preferred)
  • Sunday (Preferred)

Additional Compensation:

  • Store Discounts
  • Other forms

Work Location:

  • One location

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Employment Length:

  • 1 - 3 months

Paid Training:

  • Yes


  • Team Lead

Shifts announced:

  • Weekly


  • Day

Typical start time:

  • 7AM

Typical end time:

  • 10PM

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Innovative -- innovative and risk-taking
  • Aggressive -- competitive and growth-oriented
  • Outcome-oriented -- results-focused with strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative