Care Associate

ProtoCall Services - Grandville, MI3.1

Looking to broaden your impact in the world? Want to work for a mission-driven organization known for amazing training, experience, and teamwork? Are you working towards an advanced degree in social work or mental health? The nation’s leading provider of telephonic behavioral health access services is seeking full and part-time Care Associates to support access for callers needing information and referral, or prompt screening to a Licensed Clinician.

Our Care Associates are skilled and compassionate providers of excellent customer service to a variety of callers seeking access to behavioral health services from our partner organizations. Our Care Associates role is an excellent opportunity to advance your professional career and immerse yourself in a learning organization that values a recovery-focused approach to our work.

Degree from a four-year accredited college or university with a degree in a behavioral health related discipline

Computer and technology literate with general knowledge of office procedure and protocols

A customer service outlook and a passion for helping others

A desire to advance towards a completed master’s degree and licensure eligibility a plus!