F/T Customer Service Representative

Street Smarts USA LLC. - Baltimore, MD

Full-time

We are looking for a Customer Service Representative for full-time positions. Experience is not required, we will train you! Customer service experience is a plus. Ideal position for first-time job seekers, recent graduates and people with open availability looking to start working immediately.

Mandatory hours are Monday-Friday 12pm-8:30pm Mandatory. Saturdays are Optional.

(This is not a Call Center position )

The ideal candidate will:

*Have excellent communication skills.

*Have knowledge of dealing with different types of customers.

*Have experience in the customer service field.

*Ensure quality and accuracy of customer service.

*Support your fellow coworkers.

Job Responsibilities:

- Verify customer accounts & information

- Review qualifications for eligibility

- Acknowledge and answer questions for our customers

- Processing Applications

- High volume of customer service.

We offer long term company perks, weekly compensation, training/orientation provided, great team support, great working environment, amazing company bonuses/incentives, great company events and more.

Additional Qualifications:

-Must be at least 18+ years of age

-Must be able to work a full time shifts

-Must be able to start immediately.

-Must be legally authorized to work in the US.

Job Type: Full-time

Experience:

  • relevant: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Location:

  • Baltimore, MD (Required)

Language:

  • English (Required)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Bonuses

Communication method(s) used:

  • In person

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Other duties as requested

This Job Is:

  • Open to applicants who do not have a high school diploma/GED
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma