Director of Human Services

City of Virginia Beach - Virginia Beach, VA3.9

Full-time$110,000 - $170,000 a year
The Director of Human Services provides leadership and direction in the management, strategic planning, operations, and initiatives related to a full range of comprehensive behavioral health and social services programs.

The Director ensures the appropriate resources are made available to meet the social and financial needs of individuals and families. This position will also ensure children and adults are protected from abuse and neglect through the effective and proactive administration of programs including: Welfare-to-Work initiatives, Temporary Assistance to Needy Families (TANF), Medicaid, Food Stamps, Workforce Development/Employment, and Day-Care Assistance.

S/he directs programs to ensure disabled persons receive appropriate services in the community including: outpatient, medication management, day, residential, in-home, vocational, emergency, and case management services for children, adults and elderly citizens. The Director collaborates effectively with the faith-based and volunteer communities, other agencies, and government and business leaders to identify and manage gaps in services for citizens. S/he will provide staff support to the Community Services Board (CSB) and serve as the CSB Executive Director.

This position directs the proactive and effective administration of programs in Child Protective Services, Adult Protective Services, Foster Care and Adoptions, and Resource Development, as well as special programs such as the Fathers in Training Program, Mothers in Transition, Neighbor-to-Neighbor Mentoring Program, and the Youth Intervention Team.

The Human Services Director provides recommendations to the Deputy City Manager and City Manager on program/policy innovations, changes and enhancements; leads and serves on organizational initiatives/programs and assignments to support and address the quality of life and public safety issues that characterize community-based programming; ensures federal, state and local regulations are met and appropriate accounting practices are followed in receiving federal and state reimbursements.

Official City Job Description:

Minimum Requirements:
PREFERRED QUALIFICATIONS: A masters degree in Social Work, Psychology, Public Administration, Business Management, or a similar program and 6 years management experience; or higher-level education and experience equivalent to 12 years in fields utilizing the knowledge, skills, and abilities listed above, including 5 years at the program management or administrator level.

Additional Requirements:
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required

Attachments Required: Resume and Cover Letter

Preferred candidates will possess an MBA, MPA, or master's degree in social work, psychology, or similar; 12 years of relative experience, of which 5 years has been in senior leadership/executive role; and experience in a comparably sized municipality or Human Services Department. Candidates should be familiar with the role and importance of a Community Services Board, Social Services Advisory Board, or similar advocacy, advisory and/or review boards and commissions. Consideration will be given to candidates with a history of building collaborative relationships, strong strategic planning experience, excellent communication skills, and the ability (via experience) to navigate complex state and federal regulations impacting human services. The ideal candidate will exemplify servant leadership, demonstrate complex problem solving capabilities, and facilitate inclusion, diversity, continuous learning, and a constructive work environment.

Special Instructions:
Please complete the application in its entirety. The application is the primary required document used to screen qualifications and years of experience. A resume does not replace a completed application. Fields on the application left blank, including but not limited to job duties, dates of employment, and hours worked, may cause your application to be incomplete.
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Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you give us in the work experience section of this application. Be sure you are thorough in describing your skills and duties as you complete the work experience section. If the information cannot be verified you will not receive credit.
Please provide a copy of any certifications or related professional licenses.

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

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